Solutions Support Sales Engineer

3 weeks ago


Herndon, Virginia, United States Disability Solutions Full time
Be a Part of Our Innovative Team

T-Mobile is a leader in innovation, and we're looking for talented individuals to join our team. As a Solutions Support Sales Engineer, you'll play a crucial role in providing technical sales support for our Federal government customers. Your expertise will ensure successful integration and implementation of our products and systems.

Key Responsibilities:
  • Provide technical pre-sales, mid-sales, and post-sales support to T-Mobile Federal government opportunities
  • Resolve complex customer issues and provide tier 3+ support
  • Collaborate with customers on trials and proof of concept projects
  • Contribute to process improvements and documentation of incidents and resolutions
  • Support device certification and testing
  • Work with customers and OEM partners on hands-on testing and prototyping
Requirements:
  • Bachelor's degree in IT, Telecom, or related field; advanced degree preferred
  • 5+ years of experience in hardware, software, and system certification, testing, and methods
  • 4+ years of experience in strategic design and process direction, working with Cloud Ecosystem partners
  • 3+ years of experience in telecommunications, engineering, or sales engineering
  • Cloud services integration experience
  • Containerized computing experience, preferably with Kubernetes
  • Programming skills in languages such as JavaScript, Python, C, and Ruby
  • IoT SIM/device management platforms and systems experience
  • US citizenship (without dual citizenship) required; must be able to obtain US security clearance
What We Offer:

T-Mobile is committed to providing a comprehensive benefits package, including medical, dental, and vision insurance, a flexible spending account, 401(k), employee stock grants, and paid time off. We also offer mobile service and home internet discounts, pet insurance, and access to commuter and transit programs.

We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about innovation and customer satisfaction, we encourage you to apply.



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