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Administrative Coordinator

2 months ago

San Francisco, California, United States U.S. Trust Full time

Job Summary: We are seeking a highly skilled and detail-oriented Administrative Assistant/Receptionist to join our team at U.S. Trust. As a key member of our support staff, you will be responsible for providing exceptional customer service, managing administrative tasks, and maintaining a high level of professionalism in a fast-paced environment.

Key Responsibilities:

  • Provide superior customer service to clients and colleagues, responding to inquiries and resolving issues in a timely and professional manner.
  • Manage and maintain accurate records, files, and databases, ensuring confidentiality and security of sensitive information.
  • Coordinate and schedule appointments, meetings, and events, ensuring seamless communication and follow-up.
  • Develop and maintain strong relationships with clients, colleagues, and vendors, fostering a positive and collaborative work environment.
  • Stay up-to-date with industry trends and best practices, applying knowledge to improve processes and services.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Minimum 2 years of experience in administrative support, customer service, or a related field.
  • Excellent communication, organizational, and time management skills.
  • Ability to work effectively in a team environment and adapt to changing priorities.
  • Proficiency in Microsoft Office, particularly Outlook, Excel, and Word.

Preferred Qualifications:

  • Experience in the banking or mortgage industry.
  • Knowledge of customer relationship management (CRM) software.
  • Ability to work in a fast-paced environment with multiple priorities and deadlines.