Sales and Customer Service Representative

2 days ago


Sacramento, California, United States Massage Envy Full time
Overview

We're seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Associate. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our services, and contributing to the growth and success of our business.

Responsibilities
  • Provide outstanding customer service and ensure a positive experience for all clients
  • Promote the value of Total Body Care by educating clients on new and expanded services
  • Sell the Massage Envy Wellness Program and encourage homecare retail purchases
  • Support clinic flow by greeting clients, scheduling services, and addressing questions
  • Help grow and retain a client base through in-person and phone/email outreach
  • Contribute to basic clinic upkeep, including dusting, emptying trash receptacles, and maintaining general cleanliness
Culture and Support

We offer a supportive and caring community that values individuality and shares knowledge. Our trained leadership is invested in your success, and we provide award programs to recognize outstanding performance. If you're passionate about helping others and committed to delivering exceptional service, we'd love to meet you.



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