Sales and Customer Service Representative
1 week ago
We're seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our wellness programs, and supporting the growth and retention of our client base.
Key Responsibilities- Provide outstanding customer service and ensure every client feels valued and understood
- Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, and encouraging homecare retail purchases
- Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
- Help grow and retain a client base through in-person and phone/email outreach
- Contribute to basic clinic upkeep, including dusting, emptying trash receptacles, and maintaining general cleanliness
As a Sales and Customer Service Representative at Massage Envy, you can expect a dynamic and supportive work environment, opportunities for growth and development, and a comprehensive benefits package. If you're passionate about delivering exceptional customer experiences and promoting wellness, we encourage you to apply.
Requirements- Must be 18 years or older
- Critical thinkers with basic math, computer skills, and the ability to multitask
- Great people skills and ability to establish positive relationships with guests
- Supporters of Total Body Care with a general knowledge of massage, stretch, and skin care services
At Massage Envy, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey. Our team is passionate about supporting and inspiring each other to be our best, and we're excited to welcome like-minded individuals to our community.
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