Customer Experience Coordinator

6 days ago


Cathedral City, California, United States Planet Fitness Full time

At Planet Fitness, we're committed to creating a positive member experience. As a Customer Service Representative, you'll play a vital role in making that happen.

About the Role

We're seeking an enthusiastic and customer-focused individual to join our team. Your primary responsibility will be to provide exceptional service to our members, prospective members, and guests.

Key Responsibilities
  • Greet members, prospective members, and guests in a friendly and welcoming manner.
  • Handle all front desk activities, including answering phones, checking members into the system, new member sign-up, and taking prospective members on tours.
  • Facilitate updates to member accounts and respond to questions and concerns in a timely and professional manner.
Qualifications and Requirements
  • Customer service background preferred.


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