Member Experience Specialist

5 days ago


Cathedral City, California, United States Planet Fitness Full time

Are you passionate about fitness and health? Do you enjoy working in a fast-paced environment and interacting with people from diverse backgrounds?

If so, we have an exciting opportunity for you As a Customer Service Representative at Planet Fitness, you will play a vital role in creating a positive member experience by providing exceptional customer service to our members, prospective members, and guests.

Key Responsibilities:

  • Provide superior level of customer service
  • Greet members, prospective members, and guests
  • Handle all front desk related activities, including answering phones and assisting callers
  • Check members into the system and facilitate needed updates
  • Take prospective members on tours and respond to member questions and concerns in a timely and professional manner

Requirements:

  • Customer service background preferred
  • Basic computer proficiency
  • Punctuality and reliability is a must
  • Exceptional customer service skills and ability to interact in a positive and professional way with members and co-workers

Benefits:

  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Training & development

Salary: $16.00 - $18.00 per hour. With more than 2,000 locations across the US and internationally, there's plenty of opportunity on our Planet to grow and develop your skills.



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