Member Experience Specialist
5 days ago
Are you passionate about fitness and health? Do you enjoy working in a fast-paced environment and interacting with people from diverse backgrounds?
If so, we have an exciting opportunity for you As a Customer Service Representative at Planet Fitness, you will play a vital role in creating a positive member experience by providing exceptional customer service to our members, prospective members, and guests.
Key Responsibilities:
- Provide superior level of customer service
- Greet members, prospective members, and guests
- Handle all front desk related activities, including answering phones and assisting callers
- Check members into the system and facilitate needed updates
- Take prospective members on tours and respond to member questions and concerns in a timely and professional manner
Requirements:
- Customer service background preferred
- Basic computer proficiency
- Punctuality and reliability is a must
- Exceptional customer service skills and ability to interact in a positive and professional way with members and co-workers
Benefits:
- Employee discounts
- Flexible schedule
- Free uniforms
- Training & development
Salary: $16.00 - $18.00 per hour. With more than 2,000 locations across the US and internationally, there's plenty of opportunity on our Planet to grow and develop your skills.
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