Fitness Experience Coordinator

1 day ago


Cathedral City, California, United States Planet Fitness Full time
About Us

At Planet Fitness, we're dedicated to enhancing people's lives by providing an affordable, high-quality fitness experience. We're a rapidly growing franchisor and operator of fitness centers across the United States, Canada, and internationally.

Job Description

This role is a critical part of our team, responsible for delivering exceptional customer service and creating a positive member experience. As a Customer Service Representative, you'll be the face of our brand, interacting with members and guests on a daily basis.

Responsibilities
  • Greets members, prospective members, and guests, providing a superior level of customer service and creating a welcoming environment.
  • Handles all front desk activities, including phone calls, member check-ins, and new member sign-ups.
  • Assists with maintaining the club's appearance, ensuring a clean and safe environment for all members and guests.
Requirements
  • A minimum of 18 years of age and high school diploma or equivalent required.
  • Prior customer service experience preferred, with basic computer skills and a passion for fitness and health.
  • An upbeat and positive attitude, with excellent communication and problem-solving skills.
Benefits and Compensation

The estimated salary for this role is $16.00 - $18.00 per hour. We also offer a range of benefits, including employee discounts, flexible scheduling, free uniforms, and training and development opportunities.



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