Bankruptcy Portfolio Administrator

1 week ago

Greenville, South Carolina, United States Resurgent Capital Services Full time
About Us

Fueled by a commitment to innovation, Resurgent Capital Services is a leading financial services company in our sector. Our company was founded on a vision for a new type of asset receivables company, one that prioritizes superior service and a personal touch in every interaction. We believe that integrity, compliance, and doing things the right way are essential to a sustainable business model. Our goal is to empower employees to make a meaningful impact every day.

Job Summary

We are seeking a highly skilled Specialist to oversee the administration of a portfolio of loans secured by automobiles or other collateral. The ideal candidate will ensure accurate account information, handle customer inquiries, monitor payments, and take appropriate actions when necessary.

Responsibilities
  • Administer a portfolio of loans secured by automobiles or other collateral.
  • Ensure accurate account information is entered in internal systems.
  • Handle customer inquiries related to these accounts.
  • Monitor payments and take appropriate actions when necessary.
  • Assist the Manager with updates to process documentation.
  • Prepare and file proofs of claim and transfers of claim in bankruptcy cases.
  • Enter payment and contract information correctly in ILS for each account.
  • Process correspondence and documents concerning account information, bankruptcy updates, and collateral.
  • Handle inbound and outbound phone calls with attorneys, bankruptcy trustees, and consumers.
  • Access chapter 13 trustee websites to confirm payments and trustee claim information.
  • Monitor accounts for payments in accordance with bankruptcy plans.
  • Research accounts using Phin Solutions, PACER, trustee sites, and internal systems.
  • Ensure proper treatment of company-owned accounts in bankruptcy cases.
  • Perform discharge reviews to determine lien release requirements and accounting adjustments.
  • Analyze non-bankruptcy accounts for collateral repossession.
  • Monitor and manage the repossession process.
  • Move for relief from the automatic stay when necessary.
  • Process and file Reaffirmation Agreements.
  • Process plan objections if our treatment in the bankruptcy plan is not adequate.
  • Follow up on accounts regularly to ensure deadlines are met.
  • Notate all actions taken on each account in internal systems.
  • Assist on special projects as assigned by management.
Qualifications
  • Excellent verbal and written communication skills.
  • Bankruptcy and/or collection experience preferred.
  • Attention to detail.
  • Ability to multitask.
  • Good computer and internet skills.
  • Ability to work with minimal supervision.
  • College degree preferred but not required.

Resurgent Capital Services is an Equal Opportunity employer that values diversity and inclusion. We encourage applicants with diverse backgrounds and experiences to apply. We are committed to providing a work environment that is free from discrimination and harassment.

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