Client Experience and Sales Coordinator

3 weeks ago

Jacksonville, Florida, United States Four Friends Fitness Full time
Job Summary:

As a Client Experience and Sales Coordinator at Four Friends Fitness, you will play a critical role in shaping client experiences, managing leads, integrating marketing strategies, and executing retention plans. Your mission is to ensure existing clients have a remarkable experience while also contributing to our studio's expansion.


Key Responsibilities:
Marketing Plan Integration:
  • Collaborate with the marketing and events teams to align your efforts with our marketing plan and calendar, ensuring consistency in messaging and branding.
  • Leverage marketing initiatives to enhance client interactions and promotions.

Inquiries Management:
  • Promptly respond to inquiries from potential clients via phone and email, offering comprehensive information about our programs and addressing their questions.
  • Maintain a meticulously organized database to keep track of inquiry details for efficient follow-up.

Lead Generation:
  • Identify and explore opportunities for lead generation, including partnerships, referrals, and community engagement.
  • Actively seek opportunities to expand our client base and contribute to business growth by providing inputs to the marketing and events teams.

Follow-up and Lead Nurturing:
  • Initiate follow-up communication through calls and emails with potential clients who have expressed interest but haven't yet committed.
  • Implement strategies to nurture leads, ensuring continued engagement and education about our offerings.

Sales Pipeline Management:
  • Maintain a transparent and systematic sales pipeline, tracking the progress of potential clients from initial inquiry to enrollment to program participation.
  • Regularly update the sales team on lead status and developments.

Client Onboarding:
  • Greet clients warmly and provide them with a tour of the facility, if necessary.
  • Conduct thorough assessments of client documentation to ensure accuracy.
  • Evaluate documentation to make note of preferences, limitations, and goals.
  • Orient new clients to studio policies and membership options.
  • Handle client scheduling needs – changes to class times, booking classes, etc.
  • If clients have issues with their accounts forward them to management to resolve the issue.

Client Experience Planning and Execution:
  • Execute the studio's client retention plan, organizing and overseeing client appreciation events, challenges, and workshops.
  • Create a monthly newsletter by collecting input from team members.
  • Monitor client engagement and participation in studio activities to foster a sense of community.
  • Identify and address potential issues or obstacles to ensure client satisfaction.
  • Document client successes, milestones, and client-focused resources.
  • Maintenance of gym appearance and smell, studio tasks
  • Inventory Management across all studios for studio supplies, equipment, and all promotional materials.

Qualifications:
  • Exceptional communication and interpersonal skills for effective engagement with potential and existing clients.
  • A sales-oriented mindset, with the ability to manage and prioritize leads effectively.
  • Understanding of marketing strategies and the ability to integrate them into client interactions.
  • Strong organizational skills and time management abilities.
  • A genuine interest in fitness and a belief in the value of personal training.
  • Problem-solving skills to address client inquiries and concerns effectively.
  • Positive attitude

In this multifaceted role, you will play a critical part in shaping client experiences, managing leads, integrating marketing strategies, and executing retention plans. By effectively handling inquiries, nurturing leads, aligning with marketing efforts, and promoting client satisfaction, you will actively contribute to the growth and success of Four Friends Fitness.

  • Sales Associate

    4 weeks ago

    Jacksonville, Florida, United States Hand and Stone Massage and Facial Spa Full time

    Job Summary:We are seeking a highly motivated and organized Sales Associate to join our team at Hand and Stone Massage and Facial Spa in Jacksonville on Mandarin Blvd. As a Sales Associate, you will be responsible for ensuring our spa members have an outstanding experience. No spa experience is necessary, but sales experience is a must. You will bring your...

  • Territory Sales Representative

    4 weeks ago

    Jacksonville, Florida, United States Just Sales Jobs Full time

    Job SummaryAs a Territory Sales Representative for Just Sales Jobs, you will be responsible for educating clients and specifying products for municipal water tank development and construction in the Florida market. This role involves navigating a territory-wide position with a heavy focus on new business development. You will work remotely and require...

  • Sales Promoter

    3 weeks ago

    Jacksonville, Florida, United States Advantage Sales and Marketing Full time

    We're seeking a skilled Sales Promoter to join our team at Advantage Sales and Marketing. As a Sales Promoter, you will play a key role in promoting sales by introducing Costco members to food and beverage products through sampling.This exciting role in the retail industry allows you to interact with shoppers and introduce them to new products. You will be...

  • Sales Lead Coordinator

    3 weeks ago

    Jacksonville, Florida, United States Randstad Full time

    Job Title: Sales Lead CoordinatorWe are seeking a highly motivated and organized Sales Lead Coordinator to join our team at Randstad. As a Sales Lead Coordinator, you will be responsible for managing incoming calls, following up with leads, and providing exceptional customer service.Key Responsibilities:* Take inbound calls and follow up with leads to ensure...

  • Sales Lead Coordinator

    4 weeks ago

    Jacksonville, Florida, United States Randstad Full time

    Job SummaryWe are seeking a highly motivated and organized Sales Lead Coordinator to join our team at Randstad. As a Sales Lead Coordinator, you will be responsible for generating and following up on leads, providing exceptional customer service, and working closely with our Sales, Production, and Customer Service teams.Key ResponsibilitiesTake inbound calls...

  • Advertising Account Executive

    3 weeks ago

    Jacksonville, Florida, United States National Guard Employment Network Full time

    Job SummaryAs a key member of our sales team, the Advertising Account Executive will be responsible for developing and maintaining a portfolio of local clients and agencies, with a focus on driving sales growth and revenue.The ideal candidate will have a strong understanding of the local advertising market and be able to analyze market trends and develop...

  • Sales and Marketing Coordinator

    3 weeks ago

    Jacksonville, Florida, United States Rayonier Advanced Materials Full time

    Rayonier Advanced Materials is looking for a skilled Sales and Marketing Coordinator to join our Paper & Board Sales Team.The ideal candidate will have a strong background in sales, excellent customer service skills, and the ability to work effectively in a team environment.Key responsibilities will include:Developing and implementing sales plans to achieve...

  • BMW Sales Client Advisor

    4 weeks ago

    Jacksonville, Florida, United States Tom Bush BMW CPO Jacksonville Full time

    Are you a sales professional looking for a new challenge? We are seeking an experienced BMW Sales Client Advisor to join our team at Tom Bush BMW Orange Park. As a sales advisor, you will be responsible for providing exceptional customer service, working closely with customers to understand their needs, and presenting them with tailored solutions.Key...

  • Sales and Marketing Coordinator

    4 weeks ago

    Jacksonville, Florida, United States AUGMENTA CONSULTING INC Full time

    Job OverviewAs a Sales and Marketing Assistant at AUGMENTA CONSULTING INC, you will play a crucial role in generating leads, attracting new clients, and closing deals. Your responsibilities will include creating and submitting sales reports, building rapport with new and existing customers, evaluating their needs, and negotiating successful deals.Key...

  • Sales Associate

    4 weeks ago

    Jacksonville, Florida, United States Chico's FAS Full time

    Job Summary:The Sales Associate - Customer Experience Expert is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability.Key Responsibilities: Drive for Results:...

  • Sales Team Lead

    4 weeks ago

    Jacksonville, Florida, United States Shady Lake Handyman Full time

    Job OverviewShady Lake Handyman is seeking a Sales Team Lead to drive revenue growth and develop a high-performing sales team. The ideal candidate will have experience in sales, customer service, or a related field, as well as strong leadership qualities and the ability to build rapport with clients.Key Responsibilities:Oversee and coordinate sales team...

  • Audience Experience Coordinator

    3 weeks ago

    Jacksonville, Florida, United States Tim Tebow Foundation Full time

    Job DescriptionOverview:As a key member of the Tim Tebow Foundation team, the Audience Experience Coordinator will play a pivotal role in fostering strong relationships with our audience through various communication channels. This role requires a high level of customer service skills, attention to detail, and the ability to prioritize tasks effectively.Key...

  • Sales and Customer Experience Representative

    4 weeks ago

    Jacksonville, Florida, United States NILO Consulting, Inc. Full time

    Job DescriptionAt Nilo Consulting, Inc., we're seeking a highly motivated and customer-focused Sales and Customer Experience Representative to join our team. As an entry-level professional, you'll have the opportunity to grow into a leadership or management role, leveraging your people skills to drive sales and customer satisfaction.Key responsibilities...

  • Commercial Regional Sales Manager

    3 weeks ago

    Jacksonville, Florida, United States Institute of Inspection , Cleaning and Restoration Certification Full time

    Job Title: Commercial Regional Sales ManagerAbout the Role:The Commercial Regional Sales Manager is a key position within our organization, responsible for building and maintaining relationships with commercial clients in a designated region. This role requires a strong sales background, excellent communication skills, and the ability to work independently...

  • Commercial Real Estate Coordinator

    4 weeks ago

    Jacksonville, Florida, United States Colliers Full time

    About ColliersColliers is a leading commercial real estate services company that provides expert advice to clients across the globe. We are seeking a highly motivated and experienced professional to join our team as a Commercial Real Estate Coordinator.About the RoleThis is a unique opportunity to work with a dynamic team and contribute to the success of our...

  • Commercial Regional Sales Manager

    4 weeks ago

    Jacksonville, Florida, United States Institute of Inspection , Cleaning and Restoration Certification Full time

    Job Title: Commercial Regional Sales ManagerAt Paul Davis Restoration, we are seeking a highly motivated and experienced Commercial Regional Sales Manager to join our team. As a key member of our sales team, you will be responsible for building and maintaining relationships with commercial clients, identifying new business opportunities, and driving revenue...

  • Commercial Regional Sales Manager

    3 weeks ago

    Jacksonville, Florida, United States Institute of Inspection , Cleaning and Restoration Certification Full time

    Job Title: Commercial Regional Sales ManagerAt Institute of Inspection, Cleaning and Restoration Certification, we are seeking a highly motivated and experienced Commercial Regional Sales Manager to join our team. As a key member of our sales team, you will be responsible for building and maintaining relationships with commercial clients, identifying new...

  • Sales Associate

    3 weeks ago

    Jacksonville, Florida, United States Chico's Full time

    Job Summary:We are seeking a highly motivated and customer-focused Sales Associate to join our team at Chico's FAS, Inc. As a Sales Associate, you will play a key role in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations.Key Responsibilities:Meet company sales goals by...

  • Sales Development Executive

    4 weeks ago

    Jacksonville, Florida, United States Now CFO Full time

    Job OverviewWe are seeking a seasoned Sales Account Executive to join our team at Now CFO. As a key member of our sales team, you will be responsible for identifying and securing new business opportunities by cultivating relationships with key Centers of Influence (COIs) and engaging with potential clients at the executive level.To excel in this role, you...

  • Sales Associate

    4 weeks ago

    Jacksonville, Florida, United States Duluth Trading Company Full time

    A successful Sales Floor Associate at Duluth Trading Company will provide exceptional customer service, ensuring a personalized and friendly experience for every customer. Key responsibilities include maintaining the cleanliness and presentation of the sales floor, processing transactions, and assisting with merchandise replenishment. This role offers a...