Freight Sales Coordinator

2 months ago


Jacksonville, Florida, United States Bold City Logistics LLC Full time
Job Overview

At Bold City Logistics LLC, we are seeking a highly motivated and detail-oriented Freight Sales Coordinator and Customer Service professional to join our team. This role is responsible for responding to quote requests, determining freight requirements, and managing the shipping process within the truckload area.

Key Responsibilities
  • Set up and track freight shipments, perform data entry, and apply basic accounting practices to resolve issues for our Enterprise clients.
  • Generate shipment quotes and determine the most efficient method of shipment.
  • Monitor the status of loads, including pickup and delivery dates and times, and coordinate with receivers for delivery appointments.
  • Maintain accurate records of customer and carrier interactions.
  • Investigate and resolve carrier issues, ensuring timely and satisfactory resolution for all parties.
  • Evaluate and recommend proactive solutions to mitigate issues, such as late or missed shipments, using subject matter expertise.
  • Maintain high levels of profitability, carrier satisfaction, and support.
  • Communicate with internal sales teams regarding supply chain processes and recommend solutions to streamline processes and improve transportation costs and service.
  • Participate in quarterly review processes, providing meaningful feedback, information, and metrics.
  • Develop and maintain strong carrier relationships, working with carriers to improve client service.
  • Provide recommendations to continuously develop more efficient internal processes.
About Us

Bold City Logistics LLC is a progressive transportation management company dedicated to providing superior supply chain management services and best-in-class technology at the lowest possible cost. We strive to deliver exceptional customer service and help our clients drive savings and simplification into their supply chains.



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