Field Service Specialist

2 weeks ago


El Paso, Texas, United States Jobot Full time

Exciting opportunity for a Field Service Technician with extensive travel, competitive compensation, and excellent benefits.
This position is hosted by Jobot.

Salary:
$30 - $36 per hour

About Us:
We are a prominent automation equipment provider actively seeking skilled field service technicians to enhance our workforce.

Benefits of Working with Us:

  • Comprehensive Benefits Package
  • Generous 401k Matching
  • Competitive Per Diem
  • Robust PTO and Leave Policies
* $5,000 sign-on bonus

Position Overview:

We are in search of a dedicated and enthusiastic Field Service Technician to become a vital part of our team in the manufacturing sector. This permanent role involves significant travel, approximately 90% of the time. The ideal candidate will be responsible for on-site installation, troubleshooting, repair, and maintenance of our sophisticated machinery.

This role is perfect for a motivated individual who excels in a dynamic and challenging environment and is eager to leverage their technical expertise on a global platform.


Key Responsibilities:

  • Travel frequently to client locations for installation, troubleshooting, and maintenance of advanced machinery.
  • Identify and rectify issues related to electrical and control systems.
  • Operate and maintain equipment such as depalletizers, palletizers, and packers.
  • Interpret mechanical and electrical schematics to troubleshoot and resolve problems.
  • Conduct minor PLC programming to enhance machine performance and efficiency.
  • Deliver exceptional customer service, providing guidance on machine operation and upkeep.
  • Collaborate with the engineering team to share insights and improve machine design.
  • Comply with all safety protocols to maintain a secure and efficient work environment.
  • Document all service and installation activities through reports and logs.
  • Educate clients on the proper operation and maintenance of machinery.

Qualifications:

  • At least 2 years of experience as a Field Service Technician or in a similar capacity within the manufacturing sector.
  • Demonstrated expertise in electrical troubleshooting and control systems.
  • Hands-on experience with depalletizers, palletizers, and packers.
  • Ability to read and interpret mechanical and electrical schematics.
  • Basic knowledge of PLC programming.
  • Outstanding customer service skills with the ability to communicate complex technical issues clearly.
  • Strong analytical and problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • Capacity to work independently and manage multiple priorities.
  • Willingness to travel extensively (90% of the time) to client sites.
  • Valid driver's license and a clean driving record.
  • Physical capability to lift and maneuver heavy equipment and stand for long durations.
  • High school diploma or equivalent; technical or vocational certification in a relevant field is preferred.


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