Transportation Operations Leader

2 weeks ago


Chicago, Illinois, United States MV Transportation Full time

Overview:
For individuals residing in California, please refer to our California Applicant Privacy Policy for detailed information regarding our data handling practices and your rights.

Key Responsibilities:

MV Transportation is in search of an Operations Manager who will offer guidance, leadership, and direction to the designated operational site to ensure the successful execution of annual business objectives.

This role involves overseeing the daily operations of our transportation contract, ensuring adherence to the policies set forth by the contracting agency and compliance with company protocols.

The Operations Manager's primary duties include:
• Effectively managing on-time performance and driver availability.
• Cultivating customer relationships through direct engagement and outreach initiatives.
• Identifying, selecting, training, and mentoring staff at the location.
• Maintaining open and frequent communication with location personnel and support teams.
• Assisting in the management of safety and training programs to ensure compliance with company, contract, and regulatory standards.
• Contributing to the promotion of a safety-oriented culture within the division.
• Regularly engaging with clients to meet or exceed their expectations.
• Assisting in the execution of periodic departmental audits.
• Conducting daily, weekly, and monthly reviews of key operational metrics.
• Implementing, promoting, and adhering to company policies and procedures.
• Participating in labor and employee relations activities at the location.

Qualifications:

Essential Skills:
• A minimum of five (5) years of management experience in a similarly sized paratransit environment.
• The ideal candidate should possess experience in scheduling, personnel management, and training.
• Ability to work independently with strong written and verbal communication skills.
• Excellent organizational and planning abilities are essential.
• Familiarity with contractual obligations is crucial for successful job performance.
• Understanding of company policies ensures consistent assessment of driver activities.
• Experience with Trapeze software is preferred.
• Proven ability to manage in a fast-paced environment.

MV Transportation is dedicated to maintaining a policy of Equal Employment Opportunity and will not discriminate against any applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information, or any other legally recognized protected basis under federal, state, or local laws, regulations, or ordinances.

The information collected through this application is solely for the purpose of assessing suitability for employment, verifying identity, and maintaining employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check following a conditional offer of employment.

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