Patient Services Coordinator
2 weeks ago
Position Summary
At LA Breastlink Beverly Hills, we are committed to providing exceptional patient care through our dedicated team. As a Patient Services Coordinator, you will play a crucial role in ensuring a seamless experience for our patients, utilizing advanced technology and a patient-centered approach.
Key Responsibilities:
- Collaborate with front desk personnel, medical technologists, physicians, and nursing staff to facilitate the timely completion of patient examinations and procedures.
- Guide patients from the waiting area to the preparation area, assisting them in getting ready for their scheduled appointments.
- Conduct patient interviews to gather medical histories and screen for safety in accordance with established protocols.
- Support Registered Nurses in setting up IVs, monitoring sedation, and assisting with other clinical tasks as needed.
- Coordinate with Radiologists regarding contrast coverage and other examination requirements.
- Verify examination orders and authorizations by contacting referring physicians' offices.
- Prepare examination rooms by ensuring all equipment is sterilized and ready for use, assisting with necessary changes and preparations.
- Assist modality technologists with various tasks as assigned, within the scope of your skills.
Ideal Candidate:
- Demonstrates a strong passion for patient care, exhibiting sound judgment and professionalism in all interactions.
- Possesses excellent communication and interpersonal skills, fostering respectful relationships with patients, guests, and colleagues.
- Has a structured approach to work, capable of navigating complex challenges and prioritizing tasks in a dynamic environment.
Qualifications:
- High School Diploma or equivalent (GED) is required, along with experience in a diagnostic imaging setting.
- Strong interpersonal skills are essential for effective interaction with physicians, staff, and patients.
- Proficient written and verbal communication skills are necessary.
- Detail-oriented and organized, with the ability to work efficiently to ensure timely patient processing and workflow.
- Knowledge of medical terminology is advantageous.
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