Guest Services Representative

1 week ago


Washington, Washington, D.C., United States Capitol City Rehabilitation and Nursing Full time

**Job Summary:**

Capitol City Rehabilitation and Nursing is seeking a highly skilled Guest Services professional to join our team. As a Guest Services Representative, you will be the first point of contact for residents, visitors, and staff, providing exceptional customer service and ensuring a warm and welcoming experience.

**Key Responsibilities:**

  • Provide professional and courteous greetings and directions to residents, visitors, and staff.
  • Become familiar with staff members and their functions to effectively route calls and messages.
  • Assist with various administrative tasks and projects as directed by the supervisor.
  • Develop and maintain strong relationships with residents, visitors, and staff to ensure a positive and supportive environment.
  • Collaborate with other departments to facilitate communication and notification of immediate needs.
  • Respond to medical emergencies and urgent matters in a calm and professional manner.

**Requirements:**

  • High school diploma or equivalent required.
  • Minimum 1 year of customer service experience in a healthcare or hospitality setting.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Basic computer skills and proficiency in Microsoft Office.

**What We Offer:**

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A supportive and dynamic work environment.
  • Recognition and rewards for outstanding performance.


  • Washington, Washington, D.C., United States Guest Services, Inc Full time

    Job SummaryThe Cashier is responsible for providing exceptional customer service and ensuring a seamless shopping experience for guests at Guest Services, Inc.Key ResponsibilitiesProcess transactions accurately and efficiently using a cash register or other point-of-sale system.Provide excellent customer service by greeting guests, answering questions, and...


  • Washington, Washington, D.C., United States Guest Services, Inc Full time

    About Guest Services, Inc.We are a dynamic and customer-focused organization seeking a reliable and detail-oriented individual to join our team as a Part-Time Kiosk Attendant.Key Responsibilities:Process transactions efficiently and accurately using various equipment, ensuring a seamless customer experience.Manage cash handling duties, including issuing...


  • Washington, Washington, D.C., United States Capitol City Rehabilitation and Nursing Full time

    **Job Summary**Capitol City Rehabilitation and Nursing is seeking a highly skilled Guest Services professional to join our team. As a Guest Services Representative, you will be the first point of contact for residents, visitors, and staff, providing exceptional customer service and ensuring a warm and welcoming experience.**Key Responsibilities:**Cordially...


  • Washington, Washington, D.C., United States Remington Hotels Full time

    Position SummaryAs a key member of the hospitality team, you will be responsible for greeting and assisting guests during their arrival and departure at the hotel.Proficient knowledge of Front Office operations and systems is essential for managing daily transactions effectively.Accurate cash handling is required, including processing various payment methods...


  • Washington, Washington, D.C., United States Remington Hotels Full time

    Position SummaryThe role involves greeting and assisting visitors during their arrival and departure at the hotel.Proficient understanding of Front Office operations and systems to manage daily activities effectively.Accurate cash management, including processing various payment methods from guests.Familiarity with hotel pricing structures, promotional...


  • Washington, Washington, D.C., United States Capitol City Rehabilitation and Nursing Full time

    Job OverviewThe Guest Services team member provides the initial introduction to our facility, Capitol City Rehabilitation and Nursing. This role requires exceptional customer service skills, a pleasant telephone voice, great people skills, and the ability to multi-task while maintaining a calm, focused, and patient disposition.Key ResponsibilitiesCordially...


  • Washington, Washington, D.C., United States BMI Hospitality Management Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Service Representative to join our team at BMI Hospitality Management. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Check-In and Check-Out:...


  • Washington, Washington, D.C., United States Holiday Inn Central, Washington DC Full time

    Position OverviewHotel Equities, a distinguished leader in hotel development and management, is seeking an exceptional Full-Time Front Desk Agent for the Holiday Inn Central located in the heart of Washington, DC.Role Objective:The Front Desk Agent is responsible for delivering outstanding service to all guests, ensuring a welcoming atmosphere and providing...


  • Washington, Washington, D.C., United States Guest Services, Inc Full time

    Job Summary:The Kiosk Sales Associate is responsible for providing exceptional customer service and ensuring a seamless shopping experience for guests at our retail kiosks. This role requires a high level of attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.Key Responsibilities:Process transactions...


  • Washington, Washington, D.C., United States Guest Services, Inc Full time

    Job SummaryWe are seeking a highly skilled and experienced Dining Room Operations Manager to join our team at Guest Services, Inc. As a key member of our Food and Beverage department, you will be responsible for overseeing the daily operations of our busy 200-seat restaurant, ensuring exceptional guest service, and maintaining a high standard of cleanliness...


  • Washington, Washington, D.C., United States Marriott International, Inc Full time

    Job OverviewCategory: Rooms & Guest Services OperationsPosition Type: Non-ManagementSchedule: Full-TimeLocation: The Ritz-Carlton Washington D.C.Position SummaryAs a Guest Services Associate, you will be the first point of contact for our esteemed guests. Your primary responsibilities will include welcoming and guiding guests to their accommodations,...


  • Washington, Washington, D.C., United States TBC Hotels Full time

    Job OverviewTBC Hotels is seeking a dedicated Part-Time Guest Services Coordinator who will be instrumental in delivering an exceptional and memorable experience for our guests. This position is vital to the seamless operation and esteemed reputation of our establishment. As the initial point of contact, the Guest Services Coordinator ensures a welcoming and...


  • Washington, Washington, D.C., United States Ogden CAP Full time

    Position OverviewOgden CAP is seeking a dedicated Guest Services Supervisor to enhance our esteemed hospitality team. This role is pivotal in ensuring that our guests receive an exceptional experience throughout their stay.The Guest Services Supervisor will collaborate closely with the Front Office Management to oversee daily operations and implement...

  • Guest Service Agent

    3 months ago


    Washington, Washington, D.C., United States The Morrow Hotel Washington, DC Curio Collection by Hilton Full time

    OverviewOpportunity: Guest Service AgentGreet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth PathFront Desk Supervisor or Sales Coordinator – Front Office Manager or Sales ManagerYour FocusImmediately greet guests and offer to assist with their needs.Register and assign...


  • Washington, Washington, D.C., United States Cambria Hotel Full time

    Guest Services & Front Desk OperationsWe are looking for dedicated individuals who are passionate about delivering outstanding service to become part of our team. Working in the guest services department provides you with the chance to engage with visitors and significantly influence their overall experience. If you possess a warm personality, a proactive...

  • Guest Service Agent

    1 month ago


    Washington, Washington, D.C., United States The St. Gregory Hotel Dupont Circle Georgetown Full time

    OverviewOpportunity: Guest Service AgentGreet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth PathFront Desk Supervisor or Sales Coordinator – Front Office Manager or Sales ManagerYour FocusImmediately greet guests and offer to assist with their needs.Register and assign...


  • Washington, Washington, D.C., United States Marriott International, Inc Full time

    mCLUB Lounge AttendantWe are seeking a highly motivated and service-oriented individual to join our team as a mCLUB Lounge Attendant. As a key member of our hospitality team, you will have the opportunity to deliver exceptional service to our guests and create memorable experiences.Key ResponsibilitiesProvide exceptional service to our guests, ensuring their...


  • Washington, Washington, D.C., United States Canopy by Hilton Full time

    Position: Front Desk SupervisorAs a Front Desk Supervisor at Canopy by Hilton, you will play a pivotal role in ensuring our guests receive outstanding service while overseeing a dedicated team committed to excellence. Your attentive and supportive demeanor will greatly enhance the overall guest experience. This position is ideal for individuals who thrive in...


  • Washington, Washington, D.C., United States Canopy by Hilton Full time

    Position: Front Desk SupervisorAs a Front Desk Supervisor at Canopy by Hilton, you will play a pivotal role in ensuring our guests receive outstanding service while overseeing a dedicated team committed to excellence. Your friendly demeanor and proactive approach will greatly enhance the guest experience. This position is ideal for individuals who thrive in...


  • Washington, Washington, D.C., United States Canopy by Hilton Full time

    Position: Front Desk SupervisorAs a Front Desk Supervisor at Canopy by Hilton, you will play a crucial role in ensuring our guests receive outstanding service while overseeing a dedicated team committed to excellence. Your approachable demeanor and leadership skills will greatly enhance the guest experience. This position is ideal for individuals who thrive...