Guest Relations Representative
7 days ago
We are seeking a skilled Guest Relations Representative to join our team at Sentara Leigh Hospital. As a key member of our staff, you will be responsible for communicating timely information to internal and external customers, providing professional service and ensuring a positive experience for all.
Key Responsibilities- Communicate effectively with patients, families, and staff to ensure seamless care coordination
- Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner
- Collaborate with healthcare teams to ensure accurate and timely information exchange
- Support hospital initiatives and programs to enhance patient satisfaction and experience
- High School Diploma or Equivalent Required
- 1 Year Customer Service Experience Required
Sentara Healthcare is a leading healthcare organization committed to improving health every day. We pride ourselves on our diverse and inclusive workforce, with a focus on community involvement and development opportunities. As a tobacco-free environment, we strive to create a healthy and supportive workplace for all employees.
As a Guest Relations Representative, you will be part of a team that values patient-centered care, quality, patient safety, service, and integrity. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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