Guest Relations Representative

7 days ago


Washington, Washington, D.C., United States Sentara Full time
Job Summary

We are seeking a skilled Guest Relations Representative to join our team at Sentara Leigh Hospital. As a key member of our staff, you will be responsible for communicating timely information to internal and external customers, providing professional service and ensuring a positive experience for all.

Key Responsibilities
  • Communicate effectively with patients, families, and staff to ensure seamless care coordination
  • Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner
  • Collaborate with healthcare teams to ensure accurate and timely information exchange
  • Support hospital initiatives and programs to enhance patient satisfaction and experience
Requirements
  • High School Diploma or Equivalent Required
  • 1 Year Customer Service Experience Required
About Sentara

Sentara Healthcare is a leading healthcare organization committed to improving health every day. We pride ourselves on our diverse and inclusive workforce, with a focus on community involvement and development opportunities. As a tobacco-free environment, we strive to create a healthy and supportive workplace for all employees.

As a Guest Relations Representative, you will be part of a team that values patient-centered care, quality, patient safety, service, and integrity. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



  • Washington, Washington, D.C., United States SOFITEL Full time

    Job OverviewCompany Overview:At Sofitel, we are more than just a hospitality brand; we are a community that embraces individuality. We encourage you to be yourself and find a role that resonates with your unique personality. Our commitment to your growth and learning ensures that your work is meaningful, allowing you to explore endless opportunities within...


  • Washington, Washington, D.C., United States Presidential Restaurant Group Full time

    Presidential Restaurant Group is seeking enthusiastic and professional individuals to join our hospitality team as hosts. This role is perfect for those looking to balance work with their studies or simply engage with new people in a vibrant environment.Key Responsibilities:1. Maintain punctuality and exhibit flexibility in scheduling (availability required...


  • Washington, Washington, D.C., United States Presidential Restaurant Group Full time

    Presidential Restaurant Group is seeking enthusiastic and professional individuals to fill the role of Host within our esteemed dining establishments. This position is ideal for those looking to balance work with their academic pursuits or simply engage with a vibrant community.Key Responsibilities:1. Maintain punctuality and exhibit flexibility in...


  • Washington, Washington, D.C., United States Capitol City Rehabilitation and Nursing Full time

    **Job Summary:**Capitol City Rehabilitation and Nursing is seeking a highly skilled Guest Services professional to join our team. As a Guest Services Representative, you will be the first point of contact for residents, visitors, and staff, providing exceptional customer service and ensuring a warm and welcoming experience.**Key Responsibilities:**Provide...


  • Washington, Washington, D.C., United States Capitol City Rehabilitation and Nursing Full time

    **Job Summary:**Capitol City Rehabilitation and Nursing is seeking a highly skilled Guest Services professional to join our team. As a Guest Services Representative, you will be the first point of contact for residents, visitors, and staff, providing exceptional customer service and ensuring a warm and welcoming experience.**Key Responsibilities:**Provide...


  • Washington, Washington, D.C., United States Ris Full time

    Position OverviewRIS is currently seeking a dedicated Host to enhance our guest experience. We are looking for an enthusiastic, reliable individual who excels at multitasking. While previous experience is advantageous, a positive attitude and eagerness to interact with patrons are essential.Key ResponsibilitiesWarmly welcome guests upon arrival.Manage...


  • Washington, Washington, D.C., United States Guest Services, Inc Full time

    Job SummaryThe Cashier is responsible for providing exceptional customer service and ensuring a seamless shopping experience for guests at Guest Services, Inc.Key ResponsibilitiesProcess transactions accurately and efficiently using a cash register or other point-of-sale system.Provide excellent customer service by greeting guests, answering questions, and...


  • Washington, Washington, D.C., United States Capitol City Rehabilitation and Nursing Full time

    **Job Summary**Capitol City Rehabilitation and Nursing is seeking a highly skilled Guest Services professional to join our team. As a Guest Services Representative, you will be the first point of contact for residents, visitors, and staff, providing exceptional customer service and ensuring a warm and welcoming experience.**Key Responsibilities:**Cordially...


  • Washington, Washington, D.C., United States Guest Services, Inc Full time

    About Guest Services, Inc.We are a dynamic and customer-focused organization seeking a reliable and detail-oriented individual to join our team as a Part-Time Kiosk Attendant.Key Responsibilities:Process transactions efficiently and accurately using various equipment, ensuring a seamless customer experience.Manage cash handling duties, including issuing...


  • Washington, Washington, D.C., United States 450 K Street - Busboys and Poets Full time

    Job OverviewAt 450 K Street - Busboys and Poets, we pride ourselves on being a vibrant restaurant/bar/bookstore/event space that fosters connections across diverse cultures and backgrounds. Our establishment serves as a sanctuary for art, culture, and political discourse, aiming to inspire social change and enrich our community.We are on the lookout for...


  • Washington, Washington, D.C., United States Remington Hotels Full time

    Position SummaryAs a key member of the hospitality team, you will be responsible for greeting and assisting guests during their arrival and departure at the hotel.Proficient knowledge of Front Office operations and systems is essential for managing daily transactions effectively.Accurate cash handling is required, including processing various payment methods...

  • Lead Concierge

    7 days ago


    Washington, Washington, D.C., United States Caesars Entertainment Full time

    **Job Summary**As a Concierge at Caesars Entertainment, you will be responsible for providing exceptional guest service and ensuring a memorable experience for our customers.**Key Responsibilities:**Issue player cards for new and existing accountsIssue benefits and marketing-related perks from player card accountsEvaluate customer play for comping...


  • Washington, Washington, D.C., United States Remington Hotels Full time

    Position SummaryThe role involves greeting and assisting visitors during their arrival and departure at the hotel.Proficient understanding of Front Office operations and systems to manage daily activities effectively.Accurate cash management, including processing various payment methods from guests.Familiarity with hotel pricing structures, promotional...


  • Washington, Washington, D.C., United States Capitol City Rehabilitation and Nursing Full time

    Guest Services Position at Capitol City Rehabilitation and NursingWe are seeking a highly skilled Guest Services professional to join our team at Capitol City Rehabilitation and Nursing. As a key member of our staff, you will be responsible for providing exceptional customer service to our residents, visitors, and staff.Key Responsibilities:Cordially greet...


  • Washington, Washington, D.C., United States Yardbird DC Full time

    Job SummaryWe are seeking a highly skilled and experienced Host/Hostess to join our team at Yardbird DC. As a Host/Hostess, you will be the first point of contact for our guests and will be responsible for creating a warm and welcoming atmosphere.Key ResponsibilitiesEnthusiastically welcome every guest at the door and ensure a positive first...


  • Washington, Washington, D.C., United States Capitol City Rehabilitation and Nursing Full time

    Job OverviewThe Guest Services team member provides the initial introduction to our facility, Capitol City Rehabilitation and Nursing. This role requires exceptional customer service skills, a pleasant telephone voice, great people skills, and the ability to multi-task while maintaining a calm, focused, and patient disposition.Key ResponsibilitiesCordially...


  • Washington, Washington, D.C., United States BMI Hospitality Management Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Service Representative to join our team at BMI Hospitality Management. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Check-In and Check-Out:...


  • Washington, Washington, D.C., United States Holiday Inn Central, Washington DC Full time

    Position OverviewHotel Equities, a distinguished leader in hotel development and management, is seeking an exceptional Full-Time Front Desk Agent for the Holiday Inn Central located in the heart of Washington, DC.Role Objective:The Front Desk Agent is responsible for delivering outstanding service to all guests, ensuring a welcoming atmosphere and providing...


  • Washington, Washington, D.C., United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled Guest Experience Expert to join our team at JW Marriott Washington DC. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in/check-out processes.Key ResponsibilitiesOrganize and confirm guest reservations,...


  • Washington, Washington, D.C., United States Marriott Full time

    Job SummaryWe are seeking a skilled Guest Experience Expert to join our team at JW Marriott Washington DC. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in/check-out processes.Key ResponsibilitiesOrganize and confirm guest check-ins/check-outs,...