Mercedes Benz Sales Team Member

7 days ago


Burlington, Massachusetts, United States Lyon Waugh Auto Group Full time
Job Overview

We are seeking a highly motivated and customer-focused Sales Development Coordinator to join our team at Lyon-Waugh Auto Group. As a key member of our sales team, you will play a vital role in providing exceptional customer service and driving sales growth.

Key Responsibilities
  • Customer Engagement: Take phone calls and schedule appointments for Sales, respond to all sales calls/internet inquiries, and compile daily reports.
  • Follow-up and Follow-through: Schedule and perform follow-up calls to both clients and the sales team to ensure seamless communication and customer satisfaction.
  • Administrative Support: Provide administrative support to the sales team, including data entry and other duties as assigned by management.
What We Offer
  • Competitive Compensation: Base hourly rate and a generous monthly bonus/commission plan.
  • Benefits Package: Robust benefits package, including 401(k) and Roth option, both with a company match, vacation, sick, and paid holidays.
  • Opportunities for Growth: Bonuses, trips, and awards for personal excellence, longevity, and referrals, as well as employee discounts and fun perks.
Requirements
  • Automotive Experience: Automotive BDC or sales/customer service experience.
  • Communication Skills: Ability to communicate in a positive, professional manner verbally and written.
  • Technical Skills: Intermediate computer skills (Word, Outlook, Excel).
  • Customer Service Skills: Exceptional customer service skills, ability to perform and thrive in a fast-paced environment, goal-oriented, strong ability to multi-task, strong organizational and attention to detail skills, time management skills, dependable, and bilingual is a plus.


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