Customer Service Supervisor

1 week ago


Mount Juliet, Tennessee, United States Wash and Roll Full time
Position Overview

We are seeking a Customer Service Supervisor who is enthusiastic and eager to advance within a dynamic organization. At Wash N' Roll, we strive to deliver exceptional service akin to the standards of renowned establishments, and we are in search of individuals who reflect this commitment.

This role is crucial in ensuring outstanding customer interactions and operational excellence. While prior experience in the car wash industry is advantageous, it is not a prerequisite. What matters most is a willingness to learn and grow.

Key Responsibilities
  • Act as the onsite leader in the absence of the general manager.
  • Participate in a performance-driven bonus program on a monthly and quarterly basis.
  • Manage financial tasks including deposits and labor reports.
  • Oversee the opening and closing of the facility according to operational requirements.
  • Train team members to ensure daily objectives are met.
  • Provide support to staff through communication when offsite.
  • Assist customers with inquiries regarding memberships and services.
  • Engage in vehicle preparation tasks.
  • Perform basic maintenance on equipment.
  • Order necessary supplies for operations.
  • Address basic landscaping needs.
  • Participate in a development program for career advancement.
  • Enjoy a comprehensive benefits package including health, vision, and dental coverage.

Join us in our mission to provide top-tier service and grow your career in a supportive environment.



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