Operations Support Specialist

2 weeks ago


Mount Juliet, Tennessee, United States OnTrack Staffing Mount Juliet, TN Full time
Job Overview

Compensation: $18+ USD based on experience.

Work Schedule:
• First Shift

Language Proficiency: Fluent in Arabic and English

Technical Skills: Proficient in computer applications (Word, PowerPoint, Excel), data visualization, and people-oriented.

Essential Skills:

  • Ability to work autonomously as well as collaboratively within a team.
  • Effective and positive interaction with all levels of personnel, both internal and external.
  • Proficient in the use of personal computers and relevant software applications, including Microsoft Office Suite (Word, Excel, PowerPoint).
  • Meticulous attention to detail in a dynamic, multi-faceted organization.
  • Strong communication, interpersonal, and organizational capabilities.
  • Ability to maintain confidentiality and manage multiple priorities in a fast-paced environment.
  • Availability for additional hours and weekend work as required.
  • Physical Requirements: Occasional bending, squatting, kneeling, reaching, and exposure to varying temperatures and machinery.
  • Occasional lifting and moving of items up to 20 pounds.
  • Prior experience in a manufacturing setting is preferred.

Key Responsibilities:

  • Assist supervisors and managers in monitoring and documenting employee attendance across all shifts.
  • Administer staffing support through Fieldglass and Taleo, collaborating with the Talent Acquisition team to manage job requisitions.
  • Coordinate interviews with supervisors and recruiters, track job openings, and communicate hiring decisions.
  • Facilitate compliance training and reporting for Tech Talk.
  • Manage locker assignments for employees across shifts.
  • Prepare, monitor, and analyze monthly workforce reports and site metrics.
  • Oversee time tracking systems (Kronos, Work Records) for discrepancies and collaborate with supervisors for corrections.
  • Conduct training sessions for supervisors on time tracking systems.
  • Coordinate onboarding logistics with supervisors for new hires.
  • Assist in documenting and reporting safety incidents and work-related injuries to the Safety Manager.
  • Manage access to various systems (CVision, Great Plains, Unit Tracker) for new hires and terminated employees.
  • Participate actively as an Operation Engagement Champion in site activities.
  • Collaborate with supervisors and HR partners to document and track monthly site recognitions.
  • Coordinate internal staffing transfers between shifts.
  • Assist supervisors in tracking key performance indicators (KPI).

Basic Qualifications:

High School Diploma or GED is required.
Minimum of 2 years of experience in an administrative or clerical role supporting an hourly workforce.

Company Overview

OnTrack Staffing – Since 2006: Passion. Pride. People.

OnTrack Staffing is a national staffing service based in the US, with numerous offices and OnTrack OnSite locations across the country.

For over a decade, OnTrack has provided cost-effective staffing solutions to local businesses and Fortune 500 companies alike. Our team members are dedicated and engaged, ensuring that we deliver the highest level of service to our clients and job seekers. Your success is our priority.



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