Housekeeping Director
6 days ago
The Director of Housekeeping is a key member of our hotel team, responsible for ensuring the highest standards of cleanliness and guest satisfaction in our hotel. This role requires a strong leader who can motivate and coach a team of housekeeping staff to deliver exceptional results.
Key Responsibilities:- Leadership and Team Management: Motivate, coach, and counsel housekeeping staff to ensure they meet the highest standards of service and cleanliness.
- Quality Control: Establish and maintain a regularly scheduled cleaning program, ensuring all guest rooms and public areas meet our high standards.
- Inventory Management: Maintain and control all housekeeping equipment and supplies, ensuring we have the necessary resources to deliver exceptional service.
- Guest Services: Ensure that all guests receive a warm and welcoming experience, with their rooms cleaned and prepared to their satisfaction.
- Vendor Management: Manage contracts with external vendors, ensuring we receive the best possible service and value for our money.
- Training and Development: Develop and implement training programs to ensure housekeeping staff have the skills and knowledge they need to deliver exceptional service.
- Communication: Maintain open and effective communication with all departments, ensuring we work together to deliver exceptional results.
- Experience: At least 3 years of progressive experience in a hotel or related field.
- Leadership: Supervisory experience required, with a proven track record of leading and motivating teams.
- Skills: Proficient in MS Word and MS Excel, with excellent communication and problem-solving skills.
- Physical Demands: Medium work, requiring the ability to lift up to 50 pounds occasionally and up to 20 pounds frequently.
We are looking for a highly motivated and experienced leader to join our team as Director of Housekeeping. If you have a passion for delivering exceptional service and a proven track record of leadership, we encourage you to apply for this exciting opportunity.
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