Associate Director, Patient Access
4 weeks ago
At AbbVie, we are committed to delivering innovative medicines and solutions that solve serious health issues. As an Associate Director, Patient Access, you will play a critical role in leading cross-functional teams responsible for the call center in support of our co-pay assistance programs.
Key Responsibilities- Ensure that complex rules around co-pay mitigation tactics are fully supported by the IQVIA call center, the AbbVie internal hub, and other field teams.
- Work closely with CCOE, marketing, patient engagement, and field-based reimbursement teams to ensure appropriate support for patients and providers.
- Manage external hub vendors to ensure contracted SLAs are consistently met and programs meet all regulatory, legal, and compliance requirements.
- Develop and implement strategies to improve overall quality of call center service and patient experience.
- Responsible for regular and ad-hoc reporting on the impact of call center operations with proactive insights and recommendations.
- Bachelor's degree, MPH, or MBA with a healthcare focus.
- At least eight (8) years of related experience within call center or hub operations.
- Experience with complex co-pay assistance programs, accumulators, maximizers, and alternative funding programs.
- Proven project management skills, detailed-oriented, and ability to prioritize in a fast-paced environment.
- Strong analytical skills with experience building success metrics and customer service reporting.
- A comprehensive package of benefits, including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees.
- Opportunities for professional growth and development.
- A collaborative and dynamic work environment.
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Associate Director, Patient Access Management
4 weeks ago
Mettawa, Illinois, United States AbbVie Full timeJob SummaryWe are seeking an experienced Associate Director to lead our Patient Access team in supporting AbbVie's Immunology Franchise co-pay assistance programs. The successful candidate will ensure that our call center and internal hub teams are equipped to handle complex patient inquiries and provide exceptional support to patients and providers.Key...
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Associate Director, Access Strategy
6 days ago
Mettawa, Illinois, United States AbbVie Full timeAbout the RoleThe AbbVie Patient Services organization is responsible for delivering exceptional patient experiences through the identification and execution of resources to support patients throughout their treatment journey. As an Associate Director, Access Strategy, you will play a critical role in providing best-in-class analytics strategy leadership for...
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Associate Director
6 days ago
Mettawa, Illinois, United States AbbVie Full timeAbout AbbVie Patient Services MarketingAbbVie Patient Services (APS) Marketing Team leads efforts across multiple brands and therapeutic areas to deliver the best possible patient treatment experience and help patients achieve their full treatment plan potential.Job DescriptionThe Associate Director APS – Access and Reimbursement marketing, reports to the...
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Oncology Market Access Associate Director
2 weeks ago
Mettawa, Illinois, United States AbbVie Full timeJob DescriptionAbbVie is seeking an Associate Director to support the US Market Access Oncology marketing launch strategy for Telisotuzumab vedotin (Teliso-V), an investigational HCP-administered product for NSCLC. The successful candidate will effectively orchestrate execution and alignment across the Payer, Trade, GPO, HEOR, Government Affairs, and MABI...
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Associate Director
2 weeks ago
Mettawa, Illinois, United States AbbVie Full timeAbout AbbVieAbbVie is a global biopharmaceutical company dedicated to discovering and delivering innovative medicines and solutions that solve serious health issues. Our mission is to make a remarkable impact on people's lives across multiple therapeutic areas, including immunology, oncology, neuroscience, and eye care.About the RoleWe are seeking an...
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Associate Director
2 weeks ago
Mettawa, Illinois, United States AbbVie Full timeAbout AbbVieAbbVie is a global biopharmaceutical company dedicated to discovering and delivering innovative medicines and solutions that solve serious health issues. Our mission is to have a remarkable impact on people's lives across several key therapeutic areas, including immunology, oncology, neuroscience, and eye care.Job DescriptionWe are seeking an...
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Associate Director
2 weeks ago
Mettawa, Illinois, United States AbbVie Full timeAbout the RoleThe Associate Director - Access and Reimbursement Marketing will lead efforts across multiple brands and therapeutic areas to deliver the best possible patient treatment experience and help patients achieve their full treatment plan potential.Key ResponsibilitiesDesign, develop, and implement HCP strategy for the APS Access teams for the Eye...
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Associate Director
2 weeks ago
Mettawa, Illinois, United States AbbVie Full timeAbout AbbVieAbbVie is a global biopharmaceutical company dedicated to discovering and delivering innovative medicines and solutions that solve serious health issues. Our mission is to make a remarkable impact on people's lives across multiple therapeutic areas, including immunology, oncology, neuroscience, and eye care.Job DescriptionWe are seeking an...
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Associate Director, International Market Access
2 weeks ago
Mettawa, Illinois, United States AbbVie Full timeJob DescriptionAbbVie is seeking a highly skilled Associate Director, International Market Access to join our team. As a key member of our Market Access In Field Team, you will play a critical role in driving organizational effectiveness and shaping the culture of the team.The successful candidate will have a strong background in market access and payer...
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Associate Director, International Market Access
2 weeks ago
Mettawa, Illinois, United States AbbVie Full timeJob DescriptionAbbVie is seeking a highly skilled Associate Director, International Market Access to join our team. As a key member of our Market Access In Field Team, you will play a critical role in driving organizational effectiveness and shaping the culture of the team.The successful candidate will have a strong background in market access and payer...
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Associate Director
2 weeks ago
Mettawa, Illinois, United States AbbVie Full timeAbout AbbVieAbbVie is a global biopharmaceutical company dedicated to discovering and delivering innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow.Job DescriptionWe are seeking a highly skilled Associate Director to lead our Access and Reimbursement Marketing team in Oncology and Eye...
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Mettawa, Illinois, United States AbbVie Full timeJob DescriptionAbbVie is seeking an experienced Associate Director to lead the US Market Access Marketing strategy for PVEK, a first-in-class, HCP-administered antibody-drug conjugate therapy targeting CD123 on cancer cells.PVEK is under development for the treatment of patients with blastic plasmacytoid dendritic cell neoplasm (BPDCN), a rare cancer with an...
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Mettawa, Illinois, United States AbbVie Full timeAbout the RoleWe are seeking an experienced Associate Director to join our Market Access and Oncology Marketing team at AbbVie. As a key member of our team, you will play a critical role in supporting the launch strategy for Telisotuzumab vedotin (Teliso-V), an investigational HCP-administered product for NSCLC, as well as supporting pipeline assets in...
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Mettawa, Illinois, United States AbbVie Full timeJob DescriptionAbbVie is a leading biopharmaceutical company dedicated to discovering and delivering innovative medicines and solutions that solve serious health issues. We are seeking a highly skilled Associate Director, Market Access Insights to join our Marketing Analytics and Business Insights (MABI) function.Key ResponsibilitiesLead analytics and...
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Mettawa, Illinois, United States AbbVie Full timeJob Summary:The Director of Access and Reimbursement Strategy will lead the development of comprehensive access and reimbursement strategies to maximize patient access to AbbVie's products while ensuring financial viability.Key Responsibilities:Develop and execute access and reimbursement strategies in partnership with APS, Market Access, Trade, and Hub...
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Mettawa, Illinois, United States AbbVie Full timeJob OverviewAbbVie is seeking a highly skilled and experienced Associate Director to lead our Market Access In Field Team strategy and implementation. This role will be responsible for developing and executing a clear Access in Field Team strategy, driving organizational effectiveness, and shaping the culture of the team.Key ResponsibilitiesDevelop and...
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Mettawa, Illinois, United States AbbVie Full timeJob DescriptionAbbVie is seeking a highly skilled Associate Director to support market access marketing strategy for PVEK, a first-in-class, HCP-administered antibody-drug conjugate therapy targeting CD123 on cancer cells. The ideal candidate will have a strong understanding of the commercial and Medicare FFS aspects of the Medical Benefit and associated...
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Market Access Director
4 weeks ago
Mettawa, Illinois, United States BioSpace, Inc. Full timeJob Title: Market Access DirectorAbbVie is seeking a highly skilled Market Access Director to lead our Field Training team in the US Market Access organization.Job Summary:The Market Access Director will be responsible for developing and implementing training programs to improve the proficiency and effectiveness of Market Access Account Executives and other...
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Mettawa, Illinois, United States AbbVie Full timeJob OverviewAbbVie is seeking a highly skilled Associate Director, Market Access Analytics, Insights to join our team. As a key member of our Market Access Analytics and Business Insights (MABI) function, you will play a critical role in shaping market access strategies for AbbVie's US brands.Key ResponsibilitiesLead standard and ad-hoc analytics to identify...
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Mettawa, Illinois, United States AbbVie Full timeJob DescriptionAbbVie is seeking a highly skilled and experienced Associate Director, International Market Access In Field Team to join our team. As a key member of our Market Access In Field Team, you will play a critical role in driving organizational effectiveness and shaping the culture of the team.The successful candidate will have a strong background...
