Customer Support Specialist

2 weeks ago


Port Saint Lucie, Florida, United States Bass Pro Inc Full time

Position Overview:

As a Customer Service Associate at Bass Pro Inc, you will play a vital role in enhancing the shopping experience for our valued customers. Your primary focus will be on engaging with customers, managing merchandise, and providing essential information to ensure satisfaction.

Core Responsibilities:

  • Safeguard firearms with appropriate trigger locks
  • Oversee the check-in process for vendor representatives and maintain visitor logs
  • Deliver exceptional customer service
  • Assist customers with returns of merchandise
  • Facilitate the sale of Hunting and Fishing Licenses
  • Manage incentive programs effectively
  • Stay informed about products and current promotions
  • Keep the work area organized and clean
  • Provide product recommendations tailored to customer needs

Qualifications:

  • High School diploma or equivalent
  • Excellent communication abilities
  • Proven ability to foster positive relationships with customers and team members
  • Familiarity with Point of Sale systems

Physical Requirements:

  • Ability to stand and walk for extended periods
  • Repetitive wrist and hand movements
  • Flexibility to work in diverse environments
  • Capability to lift items weighing up to 20 pounds

Employee Benefits:

  • Comprehensive Dental and Vision plans
  • Options for voluntary benefits
  • 401k Retirement Savings plan
  • Paid holidays and vacation time
  • Access to the Bass Pro Cares Fund
  • Employee discounts on merchandise
  • And additional perks


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