Insurance Customer Support Agent
2 weeks ago
Benefits:
- Comprehensive health coverage
- Paid leave
- Professional development opportunities
- Vision care benefits
Position Summary
Janine Tillman - State Farm Agent is looking for a motivated and personable individual to join our team. In this role, you will foster and nurture customer relationships within the community to promote a range of State Farm products, including auto, home, and life insurance.
Key Responsibilities:
- Build and maintain customer relationships, ensuring follow-up as necessary.
- Deliver prompt, accurate, and courteous customer service, addressing inquiries related to insurance availability, eligibility, coverage options, policy modifications, claims, and billing.
- Utilize a customer-centered, needs-based approach to inform clients about various insurance solutions.
- Exhibit a strong work ethic and a commitment to achieving success on a daily basis.
As a Team Member, you will enjoy:
- Hourly compensation
- Paid time off, including vacation and personal/sick days
- Valuable industry experience
- Opportunities for career advancement within the agency
Qualifications:
- Exceptional communication skills, both written and verbal
- Strong organizational abilities
- Self-driven and motivated
- Detail-oriented with a proactive approach to problem-solving
- Committed to providing excellent customer service
- Able to learn and utilize computer systems effectively
- Team-oriented with the ability to connect with clients
- Current Property and Casualty license
- Current Life and Health license
If you possess the drive to excel and see yourself thriving in this role, we encourage you to consider this opportunity.
Note: This position is with an independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any necessary licensing and training requirements. Acceptance of this position does not guarantee an agency role with State Farm Insurance Companies. State Farm agents are independent contractors who hire their own staff, and their employees are not employees of State Farm.
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