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Legal Support Specialist
2 months ago
Rubenstein Law has been dedicated to securing justice for personal injury victims since its inception. With a robust team of over 50 Attorneys, including 20 Partners and 12 board-certified litigators, along with a strong support staff of over 400 professionals, the firm has established itself as a leading name in Personal Injury law.
Rubenstein Law represents clients across a wide array of case claims, such as auto accidents, slip and fall incidents, catastrophic injuries, premises liability, medical malpractice, child and birth injuries, motorcycle accidents, and traumatic brain injuries (TBI). The firm’s Mass Tort division also advocates for clients nationwide in cases involving defective products, hazardous drugs, and chemical exposures.
With a stellar reputation for achieving successful outcomes and billions of dollars recovered for clients, Rubenstein Law is continually expanding to meet the needs of victims across the country. The firm remains committed to delivering exceptional care and attention to every client, which has been the cornerstone of its success.
Job Summary
The Legal Support Specialist collaborates closely with Attorneys, managing cases during the Pre-Litigation phase while ensuring effective communication with clients, medical providers, and internal teams.
Responsibilities and Duties
- Engage daily with clients, insurance representatives, and healthcare providers through various communication channels.
- Conduct thorough research to identify all potential Defendants and relevant Insurance coverage.
- Request and diligently follow up on the collection of essential documents, including police reports, 911 calls, insurance policies, medical records, bills, and liens.
- Review, upload, and manage daily correspondence received via email, fax, or through the firm’s paperless system.
- Organize and maintain the Attorney's calendar effectively.
- Participate in client meetings alongside the Attorney.
- Ensure that case files are updated with all pertinent information, including treatment details, records, bills, insurance coverages, and liens.
- Assist in the preparation of demands and closing statements.
- A minimum of one year of experience in an office environment.
- Exceptional customer service abilities.
- Strong multitasking capabilities, with a high level of organization and attention to detail.
- Able to thrive in a fast-paced environment with a substantial case load.
- Paid Time Off (PTO) along with 8 paid holidays.
- Bonuses for staff and Attorneys.
- Comprehensive Medical Benefits (Health, Dental, Vision, Short-Term & Long-Term Disability, and additional medical coverages).
- Group and Optional Life Insurance.
- 401(k) plan with company matching contributions.
