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Desktop Performance Applications Specialist

2 months ago

Arlington Heights, Illinois, United States Orrick Full time
Desktop Performance Applications Engineer

Orrick is seeking a skilled Desktop Performance Applications Engineer to join our team. As a key member of our Applications Team, you will play a critical role in managing the firm's desktop, laptop, and virtual image design, performance, and support.

Responsibilities
  • Provide expert guidance, support, and troubleshooting on endpoint hardware and operating systems.
  • Manage and support endpoints using tools such as Microsoft Endpoint Configuration Manager and Intune, M365.
  • Provide 3rd level technical support and guidance to other engineers and the Service Desk team on endpoint and application matters.
  • Stay abreast of new technologies and trends and bring forward relevant ideas and enhancements to improve endpoint performance and user experience.
  • Participate in the On-Call support rotation of the Applications Team.
  • Help plan and implement systems and services that differentiate Orrick from other law firms and keep us on the leading edge of technology.
Qualifications
  • Bachelor's degree in Computer Science or a related area from an accredited college or university or equivalent work experience.
  • Expert experience implementing, leveraging, and supporting Microsoft 365 with demonstrated subject matter expertise.
  • At least 5 years' experience and expert level knowledge of desktop operating system performance monitoring, analysis, and tuning.
  • In-depth, expert level knowledge of desktop operating systems including Windows 10 and Windows.

Orrick is an equal opportunity employer and welcomes applications from diverse candidates. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability.