Application Support Specialist
2 days ago
Job Title: Application Support Specialist
Job Summary:
We are seeking an experienced Application Support Specialist to join our team at Mindlance. As a key member of our Digital Technology Command Center, you will be responsible for providing 7/24 operational support via proactive monitoring and troubleshooting of digital channels, production environments, and application health.
Key Responsibilities:
- Monitor and analyze application performance and availability
- Identify and resolve issues related to digital channels, production environments, and application health
- Collaborate with IT Command Center and other support teams to quickly resolve high-impact incidents
Requirements:
- Experience with application performance tools and enterprise monitoring
- Intermediate systems administration experience in Unix/Linux and Windows server environments
- Strong knowledge of ITSM Service Management best practices and written communication skills
About Mindlance:
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.
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