Document Production Specialist

2 days ago

Arlington Heights, Illinois, United States Williams Lea Group Limited Full time
Job Title: Document Production Specialist

Williams Lea is seeking a skilled Document Production Specialist to join our team in Wheeling, WV. This role is responsible for delivering exceptional customer service to our clients by providing timely and accurate document production of an intermediate to advanced level.

The ideal candidate will have advanced knowledge of Microsoft Office suite and excellent verbal and written communication skills. They will be able to work independently and collaboratively as part of a team, with a strong ability to prioritize tasks and manage multiple projects simultaneously.

Key Responsibilities:
  • Intake work requests from clients, including clarification of job instructions and negotiation of deadlines
  • Prioritize work requests across teams and coordinate/balance multiple projects based on experience and established guidelines
  • Create and edit documents, mail merges, charts, graphs, tables, etc.
  • Scan and clean up documents using scanner equipment and appropriate software
  • Convert and clean documents from other software applications
  • Evaluate personnel performance with the AM and assist in the development and improvement of individual and team skills
  • Responsible for development and delivery of on-going training of new and existing team members in existing processes, as well as new trends or processes for presentations work
Requirements:
  • Bachelor's degree or equivalent with years of experience able to substitute
  • Minimum of 3 years of related office experience with document production and preparation
  • Advanced knowledge of Microsoft Office suite
  • Excellent verbal and written communication and interpersonal skills
  • Ability to work both independently and collaboratively as part of a team
  • Ability to work in a fast-paced, deadline-driven team environment
About Williams Lea:

Williams Lea has harnessed the ability to innovate and break new ground for over 200 years. Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments. We're always progressing, connecting technology with expertise and strong processes to transform support services.

Williams Lea is an equal opportunity employer and welcomes applications from diverse candidates. We are a drug-free workplace and perform pre-employment substance abuse testing.

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