Principal Solutions Consultant

5 days ago


Denver, Colorado, United States Genesys Cloud Services, Inc. Full time
About the Role

We are seeking a highly skilled Principal Solutions Consultant to join our team at Genesys Cloud Services, Inc.

Key Responsibilities
  • Discover: Collaborate with business users to identify gaps and opportunities, define projected benefits, and present outcomes to stakeholders.
  • Design: Develop customized demos and compelling narratives to showcase solutions.
  • Learn and Share: Stay up-to-date on Genesys products and industry best practices to advise customers throughout the implementation process.
Requirements
  • A passion for technology and problem-solving.
  • Excellent verbal and written communication skills.
  • Ability to work in a fast-paced, cross-functional team environment and multitask, prioritize, and be detail-oriented.
  • Strong technological knowledge of IT concepts, software standards, and database and networking technologies.
  • Ability to understand customers' security needs and articulate a solution.
  • Bachelor's degree and 8+ years of work experience, with preferred experience in implementing or integrating with CRMs and/or software implementation or coding experience.
  • Ability to travel up to 50%.
  • Experience working with Cloud or SaaS companies preferred.
What We Offer
  • Market-competitive salary with an anticipated base compensation range of $110,000 - $216,000.
  • Eligibility for commission or performance-based bonus opportunities.
  • Comprehensive benefits package, including medical, dental, and vision insurance, telehealth coverage, flexible work schedules, and development and career growth opportunities.
About Genesys

Genesys Cloud Services, Inc. is a global leader in customer experience orchestration, empowering organizations to deliver remarkable experiences at scale. Our cloud-based platform enables businesses to provide empathetic, personalized experiences through the power of AI, digital, and cloud technologies.



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