Telecommunications Network Specialist

5 days ago


Metairie, Louisiana, United States Communication Technology Industries LLC Full time
Job Overview

Communication Technology Industries LLC is a leading provider in the field of networking and telecommunications solutions. Our reputation is built on delivering efficient, straightforward, and effective responses to critical IT challenges.

The Telecommunications Network Specialist will oversee the delivery of advanced and tactical solutions for client networks, focusing on security planning, design, implementation, installation, and troubleshooting. This role is essential in providing cost-effective and profitable solutions that help design reliable services and achieve sustainable outcomes to meet and exceed client IT needs. Proficiency in managing environments such as Fortinet, Ruckus, and/or Cisco is crucial.

Key Responsibilities:

  • Maintain comprehensive and current knowledge of solutions, standards, guidelines, and industry trends related to customer networks and IT infrastructure, including LAN, WAN, Wireless, Data Center, networking, off-site storage, managed services, and interconnection.
  • Assess and select from existing and emerging technologies that best align with the strategic business and IT needs of customers.
  • Collaborate with customers and Sales to determine optimal solutions across architectural and infrastructure standards.
  • Manage assigned projects to ensure timely and budget-compliant outcomes.
  • Diagnose and resolve complex or abstract technical issues across various customer functions.
  • Assist in the development and presentation of strategic solutions and proposals to customers, supporting the sales and delivery processes.
  • Provide guidance, training, and support to less experienced professionals within the service delivery team.
  • Deliver results that enhance company revenue, productivity, customer satisfaction, and service delivery goals.
  • Proactively engage with cross-functional teams, anticipating client needs and effectively communicating across all personnel levels to identify and deliver solutions.
  • Achieve assigned annual training and certification targets.

Qualifications:

  • Bachelor's degree in Computer Science, Engineering, IT, or a related field, or equivalent experience.
  • A minimum of 5-10 years of successful service delivery experience in Information Technology, Cloud Computing, Outsourcing, or Managed Services.
  • Experience with proposal development, budget management, and product management is advantageous.
  • Strong communication skills and the ability to work collaboratively within a cross-functional team.
  • Ability to maintain a positive attitude under pressure, provide creative solutions, and work independently on strategic initiatives while meeting deadlines.
  • Expertise in Cisco Meraki, Juniper, Microsoft operating systems, VMware, and Citrix.
  • In-depth knowledge of LAN/WAN/WLAN, VPN, switching and routing technologies, protocols, network security, firewalls, and IPS.
  • Advanced network certifications such as CCNA, CCAA, VCP series certifications, or equivalent experience are required.

Compensation: Starting salary ranges from $70,000 to $85,000 annually, depending on experience.

Benefits:

  • Competitive salary based on experience and qualifications.
  • Comprehensive health, vision, and dental benefits.
  • Performance-based incentives.
  • Job training and support.
  • A vibrant working environment and culture, recognized as one of the best places to work.
  • Excellent opportunities for career advancement.

Communication Technology Industries LLC is dedicated to fostering an inclusive environment and is proud to be an equal opportunity employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.



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