Customer Experience Director
4 hours ago
At Paychex, we're seeking a seasoned Customer Experience Director to lead our efforts in delivering exceptional customer experiences. As a key member of our leadership team, you'll be responsible for driving customer satisfaction, loyalty, and retention.
Key Responsibilities:- Lead a dynamic team to deliver seamless customer experiences, identifying and addressing pain points.
- Develop and implement strategies to enhance and optimize the overall customer experience.
- Collaborate with cross-functional partners to drive customer loyalty and satisfaction.
- Analyze data and trends to inform decisions and elevate customer satisfaction.
- Stay up-to-date with industry best practices and emerging trends in customer experience management.
- Bachelor's Degree in Business or related field.
- 10+ years of experience in customer experience or a similar role.
We offer a competitive compensation package, including a base salary range of $165,000 - $215,000 annually. If you're passionate about delivering exceptional customer experiences, we encourage you to apply.
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Customer Experience Strategy Director
3 weeks ago
Rochester, New York, United States Univera Healthcare Full timeJob SummaryWe are seeking a highly skilled Customer Experience Strategy Manager to join our team at Univera Healthcare. As a key member of our organization, you will be responsible for designing and implementing customer-centric strategies that drive business growth and improve member satisfaction.Key ResponsibilitiesDevelop and implement customer experience...
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Customer Solutions Director
1 day ago
Rochester, New York, United States Pandion Optimization Alliance Full timeJob SummaryWe are seeking a highly skilled Customer Solutions Director to join our team at Pandion Optimization Alliance. As a key member of our organization, you will be responsible for providing exceptional account management services to our clients, driving revenue growth, and ensuring member satisfaction.Key ResponsibilitiesRespond to day-to-day...
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Customer Experience Manager
4 days ago
Rochester, New York, United States AVANGRID , Inc. Full timeJob SummaryThe Customer Experience Manager will play a pivotal role in enhancing customer satisfaction and increasing digital adoption across all marketing and service customer touchpoints. In this role, you will collaborate with various teams to develop and implement strategies that are aligned with the company's goals, remaining customer-centric.Key...
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Customer Experience Representative
3 weeks ago
Rochester, New York, United States CarMax Full timeCustomer Experience Specialist - $1,500 Sign-On BonusAre you passionate about delivering exceptional customer service? If so, we want you to excel in this role as a Customer Experience Specialist. You will guide customers through the buying and selling process, provide support, conduct vehicle assessments, and ensure a seamless experience. This is a retail...
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Customer Experience Specialist
4 days ago
Rochester, New York, United States Beatport Full timeCustomer Experience AgentJoin our team at Beatport, a leading music technology company, as a Customer Experience Agent. In this role, you will be responsible for providing exceptional customer support to our users, ensuring their experience with our products and services is seamless and enjoyable.Key Responsibilities:Respond to customer inquiries via email,...
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Customer Experience Representative
3 weeks ago
Rochester, New York, United States Salzman Group Full timeJob DescriptionJob Title: Customer Experience AgentCompany: Salzman GroupJob Type: Full-timeLocation: RemoteJob Category: Customer ServiceAbout Us: Salzman Group is a leading provider of coffee solutions, dedicated to delivering exceptional customer experiences.Job SummaryWe are seeking a highly skilled Customer Experience Agent to join our team. As a...
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Customer Experience Consultant
7 days ago
Rochester, New York, United States Securian Financial Group Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Consultant to join our team at Securian Financial Group. As a key contributor to our business, you will play a critical role in developing and implementing compelling end-to-end customer experiences for our B2B employer clients, their employees, and our partners in the Employee Benefits...
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Customer Experience Associate
2 weeks ago
Rochester, New York, United States Marshalls Full time{"title": "Customer Experience Role", "description": "Job SummaryWe are seeking a Customer Experience Coordinator to join our team at Marshalls. As a key member of our store team, you will be responsible for promoting an excellent customer experience and ensuring that our customers receive exceptional service.Key ResponsibilitiesProvide exceptional customer...
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Customer Experience Representative
2 weeks ago
Rochester, New York, United States British Swim School Full time{"title": "Customer Experience Specialist", "description": "Join Our Team and Make a Splash!About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our poolside team, you will play a critical role in providing an exceptional customer experience for our students...
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Customer Experience Specialist
2 weeks ago
Rochester, New York, United States Beatport Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Customer Experience Specialist to join our team at Beatport. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesProvide timely and effective support to customers via email, phone, and live...
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Customer Experience Ambassador
1 week ago
Rochester, New York, United States JOANN Stores Full timeJob SummaryWe are seeking a highly motivated and customer-focused Key Holder to join our team at JOANN Stores. As a Key Holder, you will be responsible for delivering exceptional customer experiences, driving sales, and leading the store team to achieve business objectives.Key ResponsibilitiesCustomer Service: Provide outstanding customer service by greeting...
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Customer Experience Representative
2 weeks ago
Rochester, New York, United States Doyle Security Full time{"Job Title": "Customer Experience Specialist", "Job Summary": "As a Customer Experience Specialist at Doyle Security Systems, you will play a critical role in facilitating relationships between our company and customers while upholding our core values. This position involves handling customer communications regarding alarms and security systems, including...
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Customer Experience Representative
2 weeks ago
Rochester, New York, United States British Swim School Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Customer Experience Specialist to join our team at British Swim School. As a key member of our poolside team, you will play a critical role in providing an exceptional customer experience for our students and their families.ResponsibilitiesSet up and break down the pool deck area before and after...
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Customer Experience Specialist
3 weeks ago
Rochester, New York, United States DISH Full timeJob SummaryAbout DISHDISH is a leading provider of satellite television services, live-streaming, and on-demand programming. Our company has been reimagining the future of connectivity for over 40 years, with a focus on delivering exceptional customer experiences.Job DescriptionJob Duties and ResponsibilitiesRepresent DISH in customers' homes, delivering TV...
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Customer Experience Ambassador
3 weeks ago
Rochester, New York, United States Serendipity Labs Full timeAbout Serendipity LabsWe are a leading provider of flexible workplace solutions, offering a national network of safe, comfortable, and well-designed work environments for businesses of all types and sizes. Our team is dedicated to delivering exceptional service and creating a welcoming atmosphere for our members and guests.Job SummaryWe are seeking a highly...
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Customer Experience Innovation Manager
3 weeks ago
Rochester, New York, United States Univera Healthcare Full timeJob SummaryWe are seeking a highly skilled Customer Experience Strategy Manager to join our team at Univera Healthcare. As a key member of our organization, you will be responsible for designing and implementing customer-centric strategies that drive business growth and improve member satisfaction.Key ResponsibilitiesDevelop and execute customer experience...
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Customer Experience Strategy Manager
2 weeks ago
Rochester, New York, United States Univera Healthcare Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Strategy Manager to join our team at Univera Healthcare. As a key member of our organization, you will be responsible for designing and implementing customer-centric strategies that drive business growth and improve member satisfaction.Key ResponsibilitiesDevelop and execute a comprehensive...
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Retail Customer Experience Associate
3 weeks ago
Rochester, New York, United States The Sherwin-Williams Company Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Bilingual Customer Service Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.Key...
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Sales Associate
2 weeks ago
Rochester, New York, United States West Marine Full time**Job Summary:**We are seeking a highly skilled Sales Associate to join our team at West Marine. As a Sales Associate, you will be responsible for providing exceptional customer service and product knowledge to our customers. You will be the face of our company, and your interactions with customers will be an opportunity to exceed their expectations and...
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Pharmacy Technician
1 week ago
Rochester, New York, United States Walgreens Full timeJob SummaryWe are seeking a highly skilled Certified Senior Pharmacy Technician to join our team at Walgreens. As a key member of our pharmacy team, you will play a critical role in delivering exceptional customer service and ensuring the smooth operation of our pharmacy department.Key ResponsibilitiesProvide exceptional customer service by greeting...