Robotics Field Service Engineer

4 weeks ago


Providence, Rhode Island, United States ScriptPro Full time
Job Summary:

We are seeking a skilled Field Service Engineer to join our team at ScriptPro. As a Field Service Engineer, you will be responsible for troubleshooting and repairing automation robots and related equipment at customer sites across the country.

Our ideal candidate will have a strong mechanical aptitude, excellent customer service skills, and the ability to work independently in a fast-paced environment.

We offer a competitive starting salary of $24/hour or $50K annually, plus generous overtime and a bonus opportunity. Our comprehensive benefits package includes medical, dental, vision, life, short- and long-term disability, 401K, PTO, CCTO (paid volunteer work), and 9 paid holidays.

Key Responsibilities:

  • Troubleshoot and repair automation robots and related equipment at customer sites
  • Administer training and support to pharmacy staff as needed
  • Diagnose customer workflow issues and optimize ScriptPro system performance
  • 80% or more travel is an essential function of this job and is required

Requirements:

  • Must be 21 years old or older
  • Preferred BS in Electronics or Computer Science, or equivalent work experience
  • General knowledge of IT, Windows NT/XP/7/8/10
  • Experience with computer systems repair and a strong mechanical aptitude

Working Conditions:

This position is a combination of office and shop environments. Regularly exposed to dust, odors, oil, fumes, and noise. May be exposed to moving mechanical parts, vibration and electrical shock and exposures to all weather conditions.



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