Customer Service Engineer
6 hours ago
IT Concepts is seeking a highly skilled Customer Service Engineer to join our team. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities:
- Provide technical support and troubleshooting for computer systems and equipment
- Assist in delivering remote and desk-side technical support
- Perform diagnostic and repair activities on hardware and software components
- Assist in setting up and maintaining user accounts and system configurations
- Monitor and respond to customer requests and issues
Requirements:
- Bachelor's degree in computer science or related field
- 2+ years of relevant experience in technical support and system administration
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
Benefits:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
About IT Concepts:
IT Concepts is a leading provider of IT solutions and services. We are committed to delivering exceptional customer service and technical support to our clients. Our team is passionate about innovation and excellence, and we are seeking like-minded individuals to join our team.
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