Field Service Engineer, Medical Laser

4 days ago


Providence, Rhode Island, United States Philips Full time
About the Role

We are seeking a highly skilled Field Service Engineer to join our team in the Medical Laser field. As a key member of our team, you will be responsible for providing exceptional customer service, installing, troubleshooting, servicing, and maintaining medical laser equipment at customer sites.

Key Responsibilities
  • Provide exceptional customer service by adhering to customer entitlements, setting clear expectations, and meeting commitments and arrival times to address and resolve customer needs.
  • Understand the customer's business and competitive environment; generate service revenue.
  • Actively participate as a member of the regional work team; work to improve team processes and identify training gaps.
  • Perform all administrative duties within established Philips, State, and Federal regulatory requirements and timeframes.
  • Utilize tools, support, resources, and escalation processes within required time frames to resolve customer and system problems timely and effectively.
Requirements
  • 2+ years of experience in a diagnostic imaging (field or hospital-based) service environment or 4+ years' in electromechanical industries.
  • 5+ years of related experience is preferred in the medical device service field. Imaging laser and/or optical laser experience is a plus.
  • Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment.
  • Associate Degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred.
What We Offer
  • Hourly pay range: $35.34 to $60.58, plus overtime eligible.
  • Company fleet/car, training, and advancement opportunities.
  • Comprehensive Philips Total Rewards benefits program, including PTO, 401k, HSA, stock purchase plan, education reimbursement, and more.

We are an equal opportunity employer committed to diversity and inclusion. If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips.



  • Providence, Rhode Island, United States Fotona Full time

    Job SummaryFotona is seeking a skilled Field Service Engineer to provide technical support and service to our customers in the New England and US regions. The ideal candidate will have a strong background in photonics, electronics, or biomedical engineering, and excellent communication and problem-solving skills.Key Responsibilities:Perform complex...


  • Providence, Rhode Island, United States Sungrow Power Supply Co., Ltd. Full time

    About SungrowSungrow Power Supply Co., Ltd. is a global leader in the PV inverter and ESS market, with over 515 GW of power electronic converters installed worldwide. Founded in 1997, Sungrow has a strong 27-year track record in the PV space, with a broad product portfolio offering PV inverter solutions and ESS for utility-scale, commercial & industrial, and...


  • Providence, Rhode Island, United States Sungrow Power Supply Co., Ltd. Full time

    About SungrowSungrow Power Supply Co., Ltd. is a leading global provider of PV inverters and energy storage systems. With over 25 years of experience in the renewable energy industry, Sungrow has established itself as a trusted partner for utility-scale, commercial, and residential solar projects.The PositionWe are seeking a highly skilled Field Service...


  • Providence, Rhode Island, United States ScriptPro Full time

    Job Summary:We are seeking a skilled Field Service Engineer to join our team at ScriptPro. As a Field Service Engineer, you will be responsible for troubleshooting and repairing automation robots and related equipment at customer sites across the country.Our ideal candidate will have a strong mechanical aptitude, excellent customer service skills, and the...


  • Providence, Rhode Island, United States Engineer Rec Full time

    Project Controls Specialist OpportunityWe are seeking a highly skilled Project Controls Specialist to join our team at Engineer Rec. This is an exciting opportunity to work on a number of large-scale development projects in the Off-shore wind sector.Key Responsibilities:Develop and implement project schedules and plansCollaborate with project teams to ensure...


  • Providence, Rhode Island, United States GovCIO Full time

    Job Title: Field Service Engineer IVGovCIO is seeking a highly skilled Field Service Engineer IV to join our team. This is a remote position that requires strong technical expertise and excellent problem-solving skills.Responsibilities:Maintain and administer computer networks and related computing environments, including computer hardware, systems software,...


  • Providence, Rhode Island, United States Landa Digital Printing Full time

    Job Title: Field Service Engineer, Rhode IslandLanda Digital Printing is seeking a highly skilled Field Service Engineer to join our team in Rhode Island. As a Field Service Engineer, you will be responsible for providing technical support to our customers and ensuring the optimal performance of our Nanographic Printing presses.Responsibilities:Transfer...


  • Providence, Rhode Island, United States Triad Service Center Full time

    Job OpportunityTriad Service Center is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for servicing and repairing light industrial equipment in the Providence, RI area.Key Responsibilities:Diagnose and repair equipment issues on-sitePerform preventative maintenance on customer...


  • Providence, Rhode Island, United States GovCIO Full time

    Job SummaryWe are seeking a highly skilled Field Service Engineer VI to join our team at GovCIO. As a key member of our IT team, you will be responsible for maintaining and administering computer networks and related computing environments.Key ResponsibilitiesMaintain and administer computer networks and related computing environments, including computer...


  • Providence, Rhode Island, United States Triad Service Center Full time

    Join Triad Service Center as a Field Service TechnicianWe are seeking a qualified and experienced Field Service Technician to join our team in the Providence, RI area. As a Field Service Technician, you will be responsible for the service and repair of light industrial equipment, including floor scrubbers, sweepers, handicapped carts, checkout lanes, paint...


  • Providence, Rhode Island, United States Engineer Rec Full time

    Project Controls Specialist OpportunityWe are seeking a highly skilled Project Controls Specialist to join our team at Engineer Rec. As a Project Controls Specialist, you will be responsible for planning, scheduling, and controlling projects to ensure they are completed on time, within budget, and to the required quality standards.Key...


  • Providence, Rhode Island, United States Danaher Corporation Full time

    Be Part of Something Life-ChangingAt Danaher Corporation, we're committed to advancing future therapeutics from discovery to delivery. As a Field Service Engineer, you'll play a critical role in supporting revenue growth by identifying and submitting qualified leads, while maintaining relationships and representing our company at customer sites.Key...

  • Field Engineer

    2 weeks ago


    Providence, Rhode Island, United States Careerbuilder-US Full time

    Job SummaryKeller is seeking an experienced Field Engineer to join our team in Cumberland, Rhode Island. As a Field Engineer, you will be responsible for providing technical support to our construction projects, ensuring that they are completed on time, within budget, and to the highest quality standards.ResponsibilitiesTravel to project sites to provide...


  • Providence, Rhode Island, United States CTR Full time

    Job Title: Field Service EngineerCTR Group is seeking a highly skilled Field Service Engineer to join our team in the Providence, RI area. As a Field Service Engineer, you will be responsible for performing preventive maintenance on industrial plant and heavy machinery equipment, troubleshooting, diagnosing, repairing, and maintaining various types of...

  • Field Engineer II

    4 days ago


    Providence, Rhode Island, United States Skanska Full time

    Job Title: Field Engineer IIWe are seeking a highly skilled Field Engineer II to join our team at Skanska. As a Field Engineer II, you will play a critical role in ensuring the successful execution of our construction projects.Key Responsibilities:Manage and coordinate construction activities, including safety, estimating, project management, and...


  • Providence, Rhode Island, United States ScriptPro Full time

    Job SummaryWe are seeking a highly skilled Field Service Engineer to join our team at ScriptPro. As a Field Service Engineer, you will be responsible for maintaining and troubleshooting our computer-based technology and automation equipment at customer sites across the country and worldwide.Key Responsibilities:Troubleshoot and diagnose equipment issues...


  • Providence, Rhode Island, United States ScriptPro LLC Full time

    Job Title: Robotics Field Service EngineerAre you a skilled mechanical engineer with a passion for robotics and automation? Do you enjoy troubleshooting and repairing complex equipment? We are seeking a highly motivated and experienced Robotics Field Service Engineer to join our team at ScriptPro LLC.Job Summary:We are looking for a talented individual to...


  • Providence, Rhode Island, United States LG&E and KU Energy Full time

    Job SummaryRhode Island Energy is seeking a highly skilled Distribution Field Engineer to join our team in Providence, RI. As a key member of our engineering team, you will play a critical role in ensuring the reliability and modernization of our distribution system.Key ResponsibilitiesIntegrate smart devices into the existing network to enhance system...


  • Providence, Rhode Island, United States Rhode Island Energy Full time

    Job Summary:Rhode Island Energy is seeking a skilled Distribution Field Engineer to join our team in Providence, RI. As a key member of our engineering team, you will play a critical role in ensuring the reliability and modernization of our distribution system. Key Responsibilities:• Investigate and resolve customer complaints related to voltage concerns,...


  • Providence, Rhode Island, United States Path Engineering Full time

    Job SummaryAs a Field Service Technician at Path Engineering, you will be responsible for troubleshooting and repairing complex electrical and mechanical systems. You will also install, calibrate, and maintain specialized equipment and machinery to ensure optimal performance and functionality. Additionally, you will provide technical support and training to...