Customer Service Representative

3 days ago


Duluth, Minnesota, United States Pizza Luce Full time
{"title": "Customer Service Representative", "content": "

Pizza Lucé is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our support staff, you will be responsible for providing exceptional service to our guests, ensuring a positive dining experience, and supporting your colleagues in their roles.

Key Responsibilities:
  • Greet customers in a timely and friendly manner
  • Help customers navigate the menu and answer questions or make recommendations
  • Address customer issues or concerns promptly and professionally
  • Answer phones and enter customer food orders into the POS system
  • Assist delivery drivers with packing cold items and labeling
  • Work collaboratively with servers, bartenders, hosts, bussers, and others to deliver an excellent customer service experience
  • Perform miscellaneous cleaning tasks and other side work as needed
Requirements:
  • Command of the English language
  • Upbeat and friendly personality
  • Previous customer service and restaurant experience is a plus
  • Knowledge of basic restaurant hospitality and a fully engaged, service-minded attitude
  • Able to stand for 10 hours and lift 40 lbs

Pizza Lucé is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.

", "lang_code": "en-US"}

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