Customer Support Specialist
2 weeks ago
Exciting Opportunity: Customer Support Specialist
Are you enthusiastic about providing outstanding customer support in a fast-paced setting?
Position: Customer Support Specialist
Location: On-site
Compensation: $16-17/hr
Work Schedule: Monday-Friday, 8:00 AM - 4:30 PM
Primary Responsibilities:
- Handle incoming calls and respond to customer inquiries via email
- Direct calls to the relevant departments
- Accurately document call details and input order information
- Manage a high volume of calls and transactions daily
- Provide assistance with products, manage orders, claims, and invoicing
- Address internal requests and escalate complex issues to Tier 2 support
Qualifications We Seek:
- High-energy and proactive individuals
- Excellent verbal, written, and interpersonal communication abilities
- Proficient in MS Office (Excel, Word) with familiarity in SAP and Salesforce being advantageous
- Strong organizational skills and effective time management
- Capability to analyze data, offer recommendations, and ensure follow-up
Benefits Overview
Russell Tobin provides eligible employees with comprehensive healthcare options (medical, dental, and vision), supplemental insurance (accident, critical illness, and hospital indemnity), 401(k) retirement savings plan, life and disability insurance, an employee assistance program, legal support, and discounts with preferred vendors.
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Customer Support Specialist
2 weeks ago
Lewisburg, Tennessee, United States Russell Tobin Full timeJoin Our Team: Customer Support Specialist Are you dedicated to providing outstanding customer support in a fast-paced setting? Position: Customer Support Specialist Location: On-site Compensation: $16-17/hour Working Hours: Monday to Friday, 8:00 AM - 4:30 PM Primary Duties:Handle incoming calls and address customer inquiries via emailDirect calls to the...
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Customer Support Specialist
2 weeks ago
Lewisburg, United States Russell Tobin Full timeExciting Opportunity: Customer Support Specialist Are you enthusiastic about providing outstanding customer support in a fast-paced setting? Position: Customer Support Specialist Compensation: $16-17/hr Work Schedule: Monday-Friday, 8:00 AM - 4:30 PM Key Responsibilities:Handle incoming calls and respond to customer inquiries via emailDirect calls to the...
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