Branch Manager
4 weeks ago
We are seeking a highly skilled and experienced Branch Manager to lead our Columbus, OH branch. As a key member of our team, you will be responsible for driving sales and territory management, developing strategic and tactical plans to achieve optimum efficiency, economy of operations, and maximization of profits.
Key Responsibilities- Direct, coordinate, and/or delegate functions such as sales, logistics, and administrative activities of the branches.
- Manage sales, profitability, customer service levels, inventory turns, and other metrics to achieve desired branch results.
- Develop and maintain business relationships with current and potential customers and suppliers.
- Monitor competitive conditions in the territory and build relationships to gain market share in new areas in the industrial and contractor market.
- Oversee branch inventory status, including daily reconciliation of discrepancies and adjustments.
- Interact regularly with customers to drive customer service and achieve sales goals through addressing, mediating, and resolving customer concerns, complaints, and issues.
- Support initial and ongoing development of all branch employees.
- Conduct performance evaluations, talent reviews, and address branch personnel issues; partner with HR as needed.
- Interview and hire applicants for branch positions by seeking "culture add" talent.
- Report accidents in a timely manner and conduct the appropriate accident investigation process and follow up with associate in accordance with guidance provided by the Safety and HR team.
- 5 years of experience in business, sales, or operations management, including the application of management principles involved in strategic planning, resource allocation, sales forecasting, and coordination of people and resources.
- Bachelor's Degree in Business Administration, Management, Sales and Marketing, or related field, or an equivalent combination of education and job experience as determined by the company.
- Demonstrated customer and vendor relationship building and maintenance skills.
- Ability to respond to common inquiries or complaints from customers, associates, or regulatory agencies.
- Ability to read, analyze, and interpret financial reports, general business documents, legal documents, or governmental regulations and implement a plan to enhance business and course correct as needed.
- Demonstrated ability to lead people, coach to get results through others, and motivate and develop talent.
- Demonstrated customer and vendor relationship building and maintenance skills.
- Ability to effectively communicate, orally and in writing, and present information to top management, customers, vendors, associates, and the general public.
- Ability to define problems, collect data, establish facts, and draw valid conclusions to solve practical problems where only limited information and standardization exists.
- Conflict management and diffusion skills to foster a solution-oriented environment that does not take matters personal.
- Demonstrated time management and organization skills, including the ability to plan and manage multiple priorities simultaneously.
- Ability to lift up to 25 pounds with or without accommodation.
- Characteristic of passion for learning products electrical products and their applications, as well as learning the electrical distribution industry.
- Travel may be required on occasion, valid driver's license required with proven safe driving record.
- Medical, dental, and vision insurance plus employer-paid short-term and long-term disability and life insurance.
- Paid time off and paid holidays.
- Tuition reimbursement and employee development.
- Annual Safety Shoe Reimbursement.
- Employee Discount on products.
We're the world's number one distributor of electrical products, solutions, and related services. Pepco is owned by Sonepar, a global company with over 450 locations nationwide. Whether you grow at one of our local Opcos or at one in another region, we want you to grow with us. All associates are regularly trained, and we value promoting from within when possible.
We are an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state, or local law.
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