Operations Manager
2 weeks ago
Rain for Rent is a leading provider of temporary liquid handling solutions, known for our systems engineering expertise and ability to tackle complex jobs cost-effectively. We strive to complete projects safely, on time, and to the right standard the first time.
Job SummaryWe are seeking an experienced Operations Manager to lead our branch operations, responsible for planning and executing day-to-day activities, including scheduling employees, procuring and maintaining rental equipment, and completing essential documentation for billing.
Key Responsibilities- Assist the Branch Manager with all aspects of branch operations, including safety, sales, order fulfillment, product delivery, and customer service.
- Build, train, and develop the field and operations staff to ensure team success.
- Provide accurate, timely, and positive interaction with customers and personnel.
- Assist in promoting a positive company image by promptly addressing customer concerns and maintaining a clean and orderly facility.
- Ensure all vehicle and rolling stock maintenance is performed according to company and statutory regulations.
- Order and maintain inventory of parts required for maintenance.
- Follow company and government policies and procedures to comply with all regulations, including licensing, travel logs, vehicle inspections, fuel reporting, and drug testing.
- Track and report driver time to ensure accurate billing to customers.
- Monitor branch operational expenses and provide variance reports on budget.
- Track and report billable hours worked to ensure accurate billing to customers.
- Assist in determining needs for acquiring or disposing of equipment.
- Maintain a working knowledge of all branch computer operations and train staff on these functions.
- Follow all company safety procedures and wear personal protective gear as required.
- Provide training and opportunities for training to direct staff and ensure no work is performed prior to appropriate training being completed.
- Perform branch audits, including safety, DOT, documentation, equipment, and other SOPs as required.
- Ensure the branch and yard are clean and housekeeping is maintained throughout the location.
- Comprehensive employee benefits package, including medical, dental, vision, and a matching 401(k) plan.
- Career advancement through company-sponsored training and development.
- Competitive base salary.
- Nine paid holidays and a comprehensive paid time off program.
- Tuition reimbursement benefits.
- Pet Insurance and more.
We are proud to be an Equal Opportunity and Affirmative Action Employer, committed to evaluating qualified applicants without regard to race, color, national origin, religion, sex, disability, veteran status, gender identity, and sexual orientation, and other statuses protected by law.
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