Supervisor of Program Operations
2 weeks ago
Join our dedicated team at MAAC as a **Program Operations Supervisor**. Since 1965, MAAC has been committed to empowering families and individuals towards self-sufficiency through a variety of impactful services. Our programs focus on key areas such as Education, Economic Development, Health & Wellbeing, Housing, and Advocacy & Leadership Development.
Key Responsibilities- Foster a customer-centric atmosphere that aligns with MAAC's mission and objectives.
- Collaborate closely with the management team to ensure effective program execution and operational efficiency.
- Propose quality assurance measures for designated areas.
- Maintain comprehensive records, reports, and documentation.
- Engage in budget formulation and oversight.
- Supervise program financial management and information systems.
- Monitor staff development and provide constructive coaching.
- Compile reports and reconcile financial data.
- Assist in conducting performance evaluations and strategic planning.
- Oversee departmental outcomes and deliver training to team members.
- Participate in meetings, workshops, training sessions, and conferences as required.
- Familiarity with federal, state, and local regulations pertaining to program management.
- Proficient in computer applications and database management.
- Strong communication and leadership skills.
- Insight into human behavior and group dynamics.
- Knowledge of human resource management and safety protocols.
- Experience in program service delivery and supervisory roles.
- Bachelor's degree in a relevant discipline.
- A minimum of 3 years in a supervisory capacity.
At MAAC, we prioritize active listening, teamwork, personal growth, punctuality, confidentiality, and effective problem resolution. We invite you to contribute to our mission of making a positive impact in the community.
Health and Safety RequirementsCandidates must successfully complete a physical examination, TB clearance, drug screening, and meet immunization standards.
Physical and Mental RequirementsApplicants should be capable of fulfilling the physical and mental demands of the position, including vision, communication, problem-solving, and interpersonal skills.
Background Verification and TransportationAll candidates will undergo background and educational verification. A valid California Driver's License and access to a dependable vehicle are essential for this role.
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