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Retail Operations Supervisor

2 months ago

Chula Vista, California, United States FRAZIER FARMS MARKET Full time
Job Overview

Key Responsibilities

  • Oversee daily store functions in the absence of the Store Director, ensuring adherence to closing and security measures.
  • Manage front-end staff and coordinate various store departments effectively.
  • Foster positive customer interactions and identify areas for service enhancement.
  • Support Store Directors in operational tasks, including inventory management, safety protocols, and merchandising strategies.
  • Lead non-perishable departments, train staff, and maximize profitability.
  • Provide constructive feedback, establish performance goals, and promote professional development for team members.
  • Execute strategies to enhance product visibility and store presentation.
  • Ensure compliance with health, safety, and legal standards.
  • Maintain thorough records regarding performance, disciplinary measures, and cash management.
  • Effectively address emergencies, conflicts, and customer inquiries.
  • Train and guide employees while ensuring adherence to store policies and standards.

Qualifications

  • A minimum of 3 years in retail management.
  • A degree in business, management, or a related discipline is preferred.
  • Excellent communication and problem-solving abilities.
  • Flexibility in working hours and demonstrated leadership skills.
  • Certification in forklift/power jack operation and food safety is required.
  • Proficiency in Microsoft Office applications.

Physical Requirements

  • Capability to lift heavy items and remain on foot for extended periods.
  • Comfortable in a dynamic and fast-paced work environment.
  • Moderate noise levels with exposure to mechanical equipment and cold temperatures.

Work Schedule: Availability for days, evenings, weekends, and holidays is essential.

Benefits Offered:

  • Comprehensive health, dental, and vision insurance.
  • 401(K) retirement savings plan.
  • Paid vacation and opportunities for career advancement.
  • Employee and family member store discounts.

Company Overview:

Frazier Farms Market is dedicated to delivering excellence in both products and personnel. We prioritize cultivating a positive atmosphere that attracts committed individuals who emphasize customer satisfaction and community involvement.