Resident Services Coordinator

2 weeks ago


Castle Rock, Colorado, United States Invitation Homes Full time

Invitation Homes is seeking a highly skilled Resident Services Representative to provide exceptional customer service to our residents in a fast-paced environment. The ideal candidate will be responsible for handling resident inquiries, supporting property management functions, and contributing to the overall success of the organization.

Key Responsibilities:

  • Develop and maintain a customer-centric environment
  • Respond to resident inquiries in a professional and timely manner
  • Assist with general property management tasks, including rent payments and application processing
  • Perform outbound calls for rent collections and other related duties

Requirements:

  • High school diploma or equivalent
  • Minimum 2 years of administrative experience in Property Management or a related field
  • Excellent communication and problem-solving skills
  • Proficiency in MS Word, Excel, Outlook, and Adobe

Benefits:

  • Competitive compensation and annual bonus program
  • Comprehensive health, dental, vision, and life insurance
  • Generous paid time off and 401(k) with company matching
  • Casual work environment and team events


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