Medical Office Coordinator

2 months ago


Castle Rock, Colorado, United States American Family Care Castle Rock Full time

{"Job Title": "Medical Receptionist/Patient Care Coordinator", "Company Overview": "American Family Care (AFC) is a leading provider of primary and urgent care services in the US. Our state-of-the-art centers offer convenient, walk-in care seven days a week. Each location is equipped with an onsite lab and in-house x-ray capability.", "Job Summary": "We are seeking a Medical Receptionist/Patient Care Coordinator to join our team at American Family Care Castle Rock. In this role, you will be responsible for accurately checking patients in and out, verifying insurance, collecting payments, and maintaining patient records and accounts.", "Responsibilities": ["Prepare the clinic for opening by reviewing the facility, opening systems applications, and preparing new patient registration packets and required documents", "Greet patients, provide initial paperwork, and obtain copies of insurance and identification cards", "Register patients, update records, verify insurance accurately and timely, and check patients out", "Determine, collect, and process patient payments and address collection and billing issues", "Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests", "Balance daily patient charges against system reports", "Complete closing procedures by preparing closing documentation and submitting required reports", "Complete cash control procedures and secure financial assets", "Maintain complete and accurate documentation"], "Qualifications": "High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms."}



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