Office Manager

3 days ago


Castle Rock, Colorado, United States Altitude Facility Services Full time
Job Summary

Altitude Facility Services is seeking a highly skilled and detail-oriented Customer Service/Dispatcher to join our team in Castle Rock. As a key member of our operations team, you will be responsible for providing exceptional customer service, coordinating service calls, and maintaining accurate records.

Key Responsibilities:

  • Receive and respond to client phone requests and service calls in a timely and professional manner.
  • Coordinate service calls with technicians, ensuring seamless communication and efficient scheduling.
  • Maintain accurate records of service calls, including client information and technician assignments.
  • Provide exceptional customer service, resolving issues and concerns in a prompt and professional manner.
  • Collaborate with the management team to ensure seamless operations and high-quality service delivery.

Requirements:

  • Excellent customer service skills and ability to work in a fast-paced environment.
  • Strong communication and organizational skills, with attention to detail and accuracy.
  • Ability to multitask and prioritize tasks effectively.
  • Bi-lingual (English/Spanish) required.
  • High school diploma or equivalent, with 6 months of related experience in customer service or dispatching.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.

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