Client Relations Specialist

2 weeks ago


Dallas, Texas, United States Carlos Luevano - State Farm Agent Full time
Position Overview

Are you a friendly and service-oriented individual? If you thrive in engaging with clients and providing exceptional support, a role with a State Farm independent contractor agent could be the perfect fit for you. State Farm agents exclusively promote State Farm insurance and financial service offerings.

Key Responsibilities
  • Build and maintain strong customer relationships, ensuring follow-up as necessary.
  • Deliver prompt, accurate, and courteous customer service, addressing inquiries related to insurance availability, eligibility, coverage options, policy modifications, claims, and billing issues.
  • Utilize a customer-centric, needs-based approach to inform clients about various insurance choices.
  • Generate leads, arrange appointments, assess customer requirements, and promote suitable products and services.
What We Offer
  • Simple IRA
  • Hourly compensation plus commission and bonuses
  • Health insurance benefits
  • Paid time off, including vacation and personal/sick days
  • Flexible working hours
  • Opportunities for growth and advancement within the agency
  • Potential hiring bonus
Qualifications
  • Genuine interest in marketing products and services tailored to customer needs
  • Strong communication skills, both written and verbal
  • People-oriented with a focus on customer satisfaction
  • Detail-oriented with strong organizational skills
  • Proactive problem-solving abilities
  • Aptitude for learning computer applications
  • Ability to collaborate effectively within a team
  • Capability to manage multiple tasks simultaneously
  • Bilingual in Spanish is required

If you possess the motivation to excel and envision yourself in this role, we encourage you to submit your application. We will reach out regarding the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own staff. Employees of State Farm agents are not employees of State Farm.



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