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Youth Services Advocate

2 months ago


Milwaukee, Wisconsin, United States Wisconsin Community Services Full time

Position Overview:

The Support and Service Coordinator plays a vital role in the CLTS Waiver Program, a Wisconsin initiative designed to provide Home and Community Based Services (HCBS) under Medicaid. This program aims to enhance the lives of eligible youth aged 0-22 with developmental, emotional, or physical challenges, ensuring they receive the necessary support for inclusion in their communities.

Key Responsibilities:

  • Facilitate and coordinate services tailored to the unique developmental, emotional, and physical needs of enrolled youth.
  • Engage in family-centered, trauma-informed, and culturally responsive service delivery through regular contact with families.
  • Promote community inclusion and access for youth, ensuring they can thrive in their environments.
  • Assist families in navigating program eligibility requirements and maintain ongoing assessments of the youth's health and safety.
  • Identify at-risk youth and coordinate care with relevant agencies to provide comprehensive support.
  • Respond to crises and critical incidents with effective intervention strategies.
  • Act as a mandated reporter, ensuring the safety and well-being of youth by reporting concerns to appropriate authorities.
  • Develop individualized service plans that align with the family's goals and needs.
  • Authorize and manage the provision of services through the CLTS Program, ensuring quality and compliance.
  • Advocate for families, empowering them to access resources and support independently.
  • Provide transitional assistance during enrollment and disenrollment processes.
  • Complete all necessary training and maintain accurate documentation of services provided.
  • Adhere to policies and procedures set forth by the organization.

Additional Responsibilities:

  • Participate in training sessions, team meetings, and case consultations as required.
  • Support colleagues by providing coverage for families when necessary.
  • Perform other related duties as assigned to fulfill the role effectively.

Qualifications:

Knowledge, Skills, and Abilities:

Demonstrated understanding of the needs of youth with disabilities; ability to manage challenging situations with professionalism; effective communication skills; proficiency in Microsoft Office applications; strong organizational skills; and cultural sensitivity.

Minimum Requirements:

  • Bachelor's degree in a relevant field and a minimum of one year of experience working with individuals with disabilities.
  • Completion of all mandatory training specific to the CLTS Program.
  • Valid driver's license and reliable transportation.
  • Ability to provide trauma-informed and culturally sensitive services.
  • Commitment to maintaining professional relationships and adhering to ethical standards.

Work Environment:

This position is primarily office-based, with significant community outreach required. Flexibility in scheduling is essential, as evening and weekend hours may be necessary to meet the needs of families.