Restaurant Operations Manager
10 hours ago
As a Restaurant Operations Manager at McDonald's, you will be responsible for providing leadership, coaching, and direction to your team to maximize restaurant sales and profit. You will ensure that the restaurant meets or exceeds operational goals, including labor, sales, profit, food cost, and other controllable areas.
Key Responsibilities- Ensure the restaurant managers uphold the standards of Quality, Service, and Cleanliness.
- Ensure the restaurants meet or exceed operational goals laid out in the budget.
- Participate in the staffing process and develop your managers to perform at the highest levels.
- Ensure the highest levels of customer satisfaction.
- Help create and execute an operational plan to ensure the restaurants are operating in the most effective and efficient manner.
- Review and communicate operational reports to identify areas for improvement.
- Analyze and develop an action plan to improve any areas that are not performing up to standards.
- Daily follow up on all action plans to ensure improvements.
- Experience as a general manager, supervisor, or district manager of a quick service or casual dining restaurant for at least 1 year.
- Preferred: Graduates of McDonald's Corporation- Hamburger University / ROLP / GM Capstone.
McDonald's Corporation and McDonald's USA, LLC (the Company) are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.
Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws.
A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company.
Please contact if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.
McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities.
We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day.
We also fully support employees who stay home from work if they are feeling sick.
Read more about the ways we are prioritizing health at McDonald's COVID-19 Response.
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