Restaurant Operations Manager
24 hours ago
A General Manager plays a pivotal role in supporting the District Manager and overseeing the overall financial performance, customer satisfaction, and culture of a WP Foods LLC. restaurant. This leader embodies the Zaxby's mission statement, core values, and company culture, ensuring a positive and productive work environment.
Key Responsibilities:- Develop and implement strategies to improve financial results, customer satisfaction, and store culture.
- Supervise human resource activities, including recruitment, hiring, training, employee retention, performance evaluations, and termination.
- Lead a team of managers and 50 crew members to uphold the highest standards of customer service and food quality.
- Ensure all employees practice correct health and safety procedures, proper maintenance procedures, and proper administrative procedures.
- Manage inventory levels, par levels, and supplier relationships to maintain a positive balance.
- Build strong relationships with the local community, supporting local events, charities, and organizations.
- Assist the District Manager or Marketing agent with local marketing strategy.
- Make daily operational decisions to ensure the continued success of the restaurant.
- Exemplify honesty and integrity, demonstrating a clear alignment with the Zaxby's mission statement, core values, and company culture.
- Exhibit the highest standard of customer service, communication, and interpersonal skills.
- Support the District Manager by practicing correct operational and managerial procedures.
- Effectively train employees on correct operational and managerial procedures.
- Anticipate problems and proactively solve them before they arise.
- Lead and support 20 team members in a fast-paced, stressful environment.
- Take initiative to complete tasks and exhibit a drive to be successful.
- Possess math skills to accurately control inventory flow and par levels.
- Possess financial skills to analyze financial statements and control costs.
- Be punctual, dependable, and have reliable transportation for completing assigned shifts.
- Understand Zaxby's safety policies and procedures.
- Be able to lift 50 pounds and stand for extended periods.
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Restaurant Operations Manager
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Jackson, Mississippi, United States WP Foods Full timeJob Title: Restaurant General ManagerA Restaurant General Manager plays a pivotal role in the success of a WP Foods LLC. restaurant, directly supporting the District Manager and supervising a team of managers and crew members. This leader embodies the Zaxby's mission statement, core values, and company culture, ensuring a positive and productive work...
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