Warehouse and Sales Floor Supervisor

6 days ago


Huntsville, Alabama, United States Bned Full time

**Job Summary**

Barnes & Noble College is seeking a highly skilled and experienced Department Manager to join our team. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our warehouse and sales floor operations.

**Key Responsibilities:**

  • Examine shipments and compare with records to verify accuracy.
  • Record shipment data, determine space requirements, and position shipments for reporting, accounting, and record-keeping purposes.
  • Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials.
  • Correspond with established representatives to rectify problems, such as damages or shortages.
  • Pack, seal, label, or affix postage to prepare materials for shipping.
  • Use hand tools, power tools, online shipping services, or postage meters.
  • Maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.
  • Help resolve customer issues and complaints and escalate problems to the management team when necessary.
  • Assist in the daily operation of the store in partnership with the management team and act as the Manager-on-Duty in the absence of the manager or at satellite locations.
  • Assist with assigning work and providing focused direction to booksellers to manage and accomplish multiple projects to ensure the proper execution of the workload.
  • May be needed to assist with processing sales transactions involving cash, credit, or financial aid payments.
  • Full-time positions require availability to work at least 30 hours on a weekly basis year-round. Schedules may be set or vary to meet the needs of the store.
  • Drive a box truck between warehouse and store locations for merchandise drop-offs.
  • Managing many employees' duties within the warehouse.

**Requirements:**

  • 2+ years of experience in a retail setting preferred.
  • High school diploma/GED required.
  • Outstanding customer service skills to match customers to products that meet their needs.
  • Basic reading, writing, and accounting skills required.
  • Excellent customer service and communication skills needed.
  • Strong interpersonal, communication, and problem-solving skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Drive a box truck between store locations.

**Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.



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