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Field Support Representative

2 months ago

Kansas City, Missouri, United States Canon USA & Affiliates Full time
Job Summary

We are seeking a highly organized and detail-oriented Field Support Representative to join our team at Canon USA & Affiliates. As a Field Support Representative, you will be responsible for providing administrative support to our clients, ensuring seamless day-to-day operations, and maintaining a high level of customer satisfaction.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to internal and external clients, ensuring their needs are met and exceeded.
  • Mailroom Operations: Receive, sort, and deliver mail and packages in a timely and efficient manner, adhering to postal regulations.
  • Supply Management: Organize and distribute supplies to clients, verifying and logging orders upon delivery.
  • Copying and Faxing: Operate photocopy machines, send and receive faxes, and maintain accurate logs of incoming and outgoing faxes.
  • Administrative Support: Perform various administrative tasks, including inserting, copying, and photocopying, as well as providing reception work such as answering phones and greeting visitors.
Requirements
  • Education: High school diploma or equivalent.
  • Experience: 1-3 years of experience working in a mailroom or professional office environment.
  • Skills: Basic knowledge of metering, weighting, logging, and other shipping procedures, as well as basic computer skills.
  • Physical Demands: Ability to perform physical tasks, including bending, reaching, lifting, and prolonged periods of sitting or standing.
What We Offer
  • Competitive Pay and Benefits: We offer a comprehensive compensation package, including competitive pay and benefits.
  • Comprehensive Training and Development Programs: Our company is committed to the growth and development of our employees, offering comprehensive training and development programs.
  • Positive Work Environment: We strive to create a positive and supportive work environment that fosters collaboration and teamwork.