Current jobs related to Field Support Specialist - Kansas City, Missouri - RxSight, Inc.

  • Field Service Specialist

    3 weeks ago

    Kansas City, Missouri, United States RxSight, Inc. Full time

    Job SummaryRxSight, Inc. is seeking a highly skilled Field Service Specialist to join our team. As a Field Service Specialist, you will be responsible for managing customer equipment to ensure optimal uptime and problem resolution relating to RxSight technology.Key ResponsibilitiesManage customer equipment to ensure optimal uptime and problem resolution...

  • Field Engineering Specialist

    4 weeks ago

    Kansas City, Missouri, United States Roche Holdings Inc. Full time

    Job Title: Field Engineering SpecialistRoche is seeking a highly skilled Field Engineering Specialist to join our team. As a Field Engineering Specialist, you will be responsible for providing technical support and repair services for Roche assigned product lines.Key Responsibilities:Provide routine technical support, on-site service and repair of Roche...

  • IT Field Services Technician

    3 weeks ago

    Kansas City, Missouri, United States AA2IT Full time

    Job Summary:AA2IT is seeking a skilled IT Field Services Technician to join our team. As a Field Dispatch Specialist, you will be responsible for providing on-site technical support and repair services for a variety of computer hardware and software products. Key Responsibilities:Field dispatch service for break fix calls including PCs, laptops, printers,...

  • Resource Support Specialist

    4 weeks ago

    Kansas City, Missouri, United States St. Louis County, MO Full time

    Job Title: Resource Support SpecialistSt. Louis County, MO is seeking a highly motivated and compassionate Resource Support Specialist to join our team.Job Summary:The Resource Support Specialist will provide crisis intervention, information, and referral services to individuals in need. This role will also assist in providing general shelter support and...

  • Community Support Specialist

    4 weeks ago

    Kansas City, Missouri, United States ReDiscover Full time

    Job Title: Community Support SpecialistReDiscover is seeking a highly motivated and compassionate Community Support Specialist to join our Opioid Treatment Department.About UsReDiscover is a non-profit community mental health center with a mission of delivering efficient and cost-effective treatment for individuals affected by mental illness or substance...

  • Resource Support Specialist

    4 weeks ago

    Kansas City, Missouri, United States St. Louis County, MO Full time

    Job SummaryWe are seeking a highly motivated and compassionate Resource Support Specialist to join our team at St. Louis County, MO. As a key member of our social services team, you will provide critical support to individuals in crisis, ensuring their safety and well-being.Key ResponsibilitiesProvide crisis intervention and information referral services...

  • Community Support Specialist

    4 weeks ago

    Kansas City, Missouri, United States ReDiscover Full time

    ReDiscover is seeking a Community Support Specialist to join our Women & Children Program. As a Community Support Specialist, you will play a vital role in empowering women to break the barriers that come with addiction. **Key Responsibilities:** * Maintain and interact with a caseload of clients with diverse characteristics * Facilitate each client's...

  • IT Support Specialist

    3 weeks ago

    Kansas City, Missouri, United States JE Dunn Construction Full time

    Supporting Success at JE Dunn ConstructionWe're seeking a motivated and detail-oriented individual to join our team as an IT Support Specialist. In this role, you'll work closely with our project teams to provide technical support and ensure the smooth operation of our construction projects.Key Responsibilities:Provide technical support for project teams,...

  • Field Service Specialist

    3 weeks ago

    Kansas City, Missouri, United States Bruce Widnes Full time

    Job Summary:At Bruce Widnes, we are seeking a highly skilled Field Service Specialist to join our team in Missouri. As a Field Service Specialist, you will be responsible for providing on-site service, including preventive maintenance, calibration, repair, and installation of analytical instruments across all product lines.Key Responsibilities:Perform...

  • Technical Field Service Specialist

    4 weeks ago

    Kansas City, Missouri, United States Lifelancer Full time

    About the JobWe are seeking a skilled Technical Field Service Specialist to join our team at Lifelancer. As a key member of our field service organization, you will be responsible for providing technical assistance to customers, implementation, and sales teams. Your expertise will be essential in resolving problems, editing, writing, and modifying service...

  • Community Support Specialist

    4 weeks ago

    Kansas City, Missouri, United States ReDiscover Full time

    About ReDiscoverReDiscover is a non-profit community mental health center with a mission of delivering efficient and cost-effective treatment for individuals affected by mental illness or substance use.Job SummaryWe are seeking a Community Support Specialist to join our Opioid Treatment Department. The successful candidate will work with a diverse caseload...

  • Physical Therapist Assistant

    3 weeks ago

    Kansas City, Missouri, United States HealthCare Support Full time

    Job Summary:We are seeking a skilled Physical Therapist Assistant to join our team at HealthCare Support. As a Physical Therapist Assistant, you will work closely with our healthcare professionals to provide high-quality patient care. This is a 13-week contract opportunity located in Town & Country, Missouri.Benefits of Working with HealthCare Support:-...

  • Field Service Engineer

    4 weeks ago

    Kansas City, Missouri, United States Lifelancer Full time

    Job Title: Field Service Engineer - Biotechnology SpecialistJob Summary:We are seeking a highly motivated and experienced Field Service Engineer to join our team at Lifelancer. As a Field Service Engineer, you will be responsible for providing technical support to our customers in the biotechnology industry.Key Responsibilities:Provide timely and effective...

  • Community Support Specialist

    4 weeks ago

    Kansas City, Missouri, United States ReDiscover Full time

    About ReDiscoverReDiscover is a non-profit community mental health center with a mission of delivering efficient and cost-effective treatment for the people we serve. Our diverse team of over 700 employees is passionate about supporting our community, specifically those whose lives have been affected by a mental illness or substance use.Job SummaryWe are...

  • Field Services Specialist

    3 weeks ago

    Kansas City, Missouri, United States Gahagan & Bryant Associates Inc Full time

    Job SummaryViroCon, a member of GBA Companies, is seeking a skilled Field Services Specialist to join their team.The ideal candidate will be a self-starter who takes pride in their work and actively pursues opportunities to learn and assist others when needed.Key ResponsibilitiesPerform commissioning and retro-commissioning tasksPrepare templates,...

  • IT Support Specialist

    4 weeks ago

    Kansas City, Missouri, United States TEKsystems Full time

    About the Role:This IT Specialist position is part of a 24/7 service desk in a classified environment. The ideal candidate will have a strong background in IT and a minimum of a DoD Secret Clearance and a CompTIA Security + CE exam certification.Key Responsibilities:Support unifying networks and data management systems to improve capability and service under...

  • Administrative Support Specialist

    4 weeks ago

    Kansas City, Missouri, United States Synergy Staffing Services, LLC Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Synergy Search Group and Staffing Services, LLC. In this role, you will be responsible for handling intake calls, gathering pertinent information, and providing administrative assistance to our legal team.Key Responsibilities:Manage intake...

  • Desktop Support Specialist

    4 weeks ago

    Kansas City, Missouri, United States Diverse Lynx Full time

    Job SummaryWe are seeking a highly skilled Desktop Support Specialist to join our team at Diverse Lynx LLC. As a key member of our IT department, you will be responsible for providing top-notch technical support to our users, ensuring seamless desktop operations and resolving complex software and hardware issues.Key ResponsibilitiesProvide desktop, laptop,...

  • Diagnostic Imaging Specialist

    3 weeks ago

    Kansas City, Missouri, United States HealthCare Support Full time

    Cath Lab Technologist OpportunityHealthCare Support is seeking a skilled Cath Lab Technologist for a 13-week contract in Kansas City, Missouri.Benefits:Immediate enrollment in Health InsuranceDental InsuranceEmployee Assistance Program (EAP)Access to open investment accountsLicensure and certification reimbursements required for the positionDirect Access to...

  • Paralegal Support Specialist

    3 weeks ago

    Kansas City, Missouri, United States MRIGlobal Full time

    We are an independent scientific research organization dedicated to benefiting society and fostering a safe, healthy, and sustainable environment.As a Paralegal Support Specialist at MRIGlobal, you will provide essential support to the Chief Legal Counsel by performing a variety of legal, administrative, and clerical tasks.This role includes conducting legal...

Field Support Specialist

4 weeks ago

Kansas City, Missouri, United States RxSight, Inc. Full time
Job Title: Field Support Specialist

RxSight, Inc. is seeking a highly skilled Field Support Specialist to join our team. As a Field Support Specialist, you will be responsible for managing customer equipment to ensure optimal uptime and problem resolution relating to RxSight technology.

Key Responsibilities:
  • Manage customer site to ensure highest possible rapid adoption of RxSight technology possible by providing real-time feedback to Rapid Adoption team.
  • Installation of LDD equipment, and accessories within installation procedures.
  • Upgrade software and hardware per Field Notifications (Service Bulletins, Service Flashes) to ensure up to date configuration control of equipment within region.
  • Perform customer site survey procedures, working with customers on preparation of installation or RxSight equipment.
  • Provide on-site support and phone support for Customers within region to ensure uptime and customer satisfaction.
  • Perform and monitor preventive maintenance for all equipment within region, within 30 days of expiration.
  • Ensure installed base data is accurate always and configuration management (serial numbers, installation dates, etc.) are consistent.
  • Ensure Field Service Reports (FSR's) are submitted per procedure and are always accurate before submission to ensure data accuracy and integrity.
  • Manage spare part inventory (trunk stock) to ensure accuracy of field levels.
  • Ensure used parts are returned to RxSight within 24 hours of being replaced at a customer site.
Requirements:
  • Experience with handling and integrating optics, electromechanical devices.
  • Familiar with documentation requirements and procedures in a FDA regulated company.
  • A demonstrable track record of success in achieving and maintaining high quality documentation for use in a Field environment.
  • Excellent communication skills in both oral and written formats, as well as excellent listening and problem-solving skills
  • The ability to interface effectively with all levels and functions within the organization, physicians, clinicians, technicians, etc.
  • Proven ability to manage Customer Support/Service situations and excellent follow up skills.
Education, Experience, and Training:
  • Associates of Science in electronics, mechanical, optical or 3 years of medical device experience
  • Training to be completed per the training plan for this position as maintained in the document control system
  • The training requirements on TRN-10007 Insider Trading Policy, TRN-10008 Global Anti-Bribery and Anti-Corruption Policy and TRN-10009 Code of Business Conducts and Ethics must be diligently completed within 30 days from the hiring date and on an annual basis

RxSight, Inc. offers a competitive salary range of $80,000 to $90,000 per year.