Support Services Representative

1 month ago


Kansas City, Missouri, United States Fellowship of Christian Athletes Full time
Job Description

The Support Services Representative plays a vital role in the Fellowship of Christian Athletes (FCA) ministry, serving as the first point of contact for the public and staff. This position requires a broad knowledge of FCA's departments and a strong understanding of software and hardware systems.

Key Responsibilities
  • Respond to calls from the public and staff, providing technical support and resolving issues in a timely and efficient manner.
  • Provide entry-level support for staff in areas such as computer and technical needs, software packages, and hardware assistance.
  • Offer basic knowledge of cell phone technology and provide customer service to questions related to FCA's ministry and programs.
  • Demonstrate the ability to handle a high volume of calls, maintaining a friendly, accurate, and efficient response.
Requirements
  • Agree with and abide by FCA's Christian Community Statement.
  • Follow a spiritual rhythm, including daily prayer and Bible study, to seek the Lord's will for FCA.
  • Lead, conduct, and provide spiritual leadership for staff, volunteers, coaches, and athletes through prayer, Bible study, worship, and living by example.
  • Connect to and participate in a local church through worship and weekly involvement.
  • Conduct yourself in a manner that affirms biblical standards of conduct in accordance with FCA's Christian beliefs.
How to Apply

Please note the following requirements to ensure a smooth application process:

  • Use a computer or laptop rather than a mobile device for this application and onboarding process.
  • Create only one profile and do not use a school email account, previous work email account, or temporary email account.
  • Be prepared to complete the application process in a single session, without interruptions.
  • Have your cover letter and resume readily available to upload from the computer or laptop you are using.

This position is at-will employment, meaning that either the employee or FCA can discontinue employment at any time, with or without notice and with or without cause.



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