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Front Desk Coordinator

2 months ago

Dayton, Ohio, United States Ciena Healthcare Management, Inc. Full time
Job Summary

Ciena Healthcare Management, Inc. is seeking a highly organized and customer-focused Front Desk Coordinator to join our team. As the first point of contact for our facility, you will be responsible for providing exceptional service to our patients, families, and visitors.

Key Responsibilities
  • Front Desk Operations: Manage the front desk area, ensuring a clean and welcoming environment for our guests.
  • Communication: Answer and direct phone calls, respond to emails, and greet visitors in a professional and courteous manner.
  • Administrative Support: Provide administrative assistance to the Administrator and other staff members as needed.
  • Patient Care: Maintain accurate and up-to-date patient listings to ensure efficient communication and care coordination.
Requirements
  • Education: High school diploma or equivalent required.
  • Technical Skills: Proficient in computer software applications, including word processing, graphics, databases, and spreadsheets.
  • Soft Skills: Excellent communication and organizational skills, with the ability to project a professional image.
About Us

Ciena Healthcare Management, Inc. is a national organization of skilled nursing, subacute, rehabilitative, and assisted living providers dedicated to delivering high-quality care and services to our patients and communities.